Elizabeth City Salvation Army Family Thrift Store — Local services in Elizabeth City

This review is well deserved, so I'm taking extra time to explain. I recently sold my parents' house in Camden, NC, as they have both passed on. For many years they both struggled with various and serious health concerns . It was very difficult to have to go through each and every item of theirs. When I got a buyer for the house, there were many items of furniture my son and I just couldn't keep. We got a storage unit to keep a lot, but we still found my parents had duplicates of many things that we weren't going to be able to keep. I rented a Uhaul truck, and I went to the Salvation Army there in Elizabeth City. It was very hard to see my parents' things on the showroom floor, but the manager there was SO helpful, heartwarming, and kind. She said I needn't worry or feel sad because the items I had given the store were going to help the community. Most of the money made there goes to true people with real needs. She explained that so many people benefit from their store and that it infuses so much help throughout the community -- including to local schools. I knew my dad gave there frequently, and because he had emailed me before he passed and said he knew items of his and mom's may need to be given away (he specifically mentioned Salvation Army) I felt my heart lighten. The manager reassured me and showed me around the store, letting me see that people were already interested in buying my dad's set of chairs. This meant I was seeing my parents' things (and indirectly their lives) spreading out to help their community. I also donated a hospital bed, and the manager even put that on the front porch of the store to show for those in need who may need one. It was hard enough to say goodbye to my parents, but this manager at this store has a heart of gold. She was considerate and kind to my son, my boyfriend, and myself-- and she had a crew help us unpack the uhaul. I'm grateful this process didn't feel like I was just dumping stuff off at their store like other places act. The manager was very grateful, thanked us kindly and profusely, and hugged me with real care when we left. She even gave us some rope to tie a few things left in our Uhaul! If you're looking for a place that will respect your items and send love out into those in need in the community, I highly recommend this individual Salvation Army. When you go, ask for the manager and you'll be greeted with such warmth and kindness. If I'm ever in Elizabeth City again, I'll certainly drop in and give them my business-- it's certainly a charity...

I love the Salvation Army but this has to be my least favorite one I have been to. Their prices are great & I love when they have their 25 cent sales.

My problem is that I don’t think I have seen a dressing room to try on the clothes, or it’s not in view. Also everything seems so scattered in there or I haven’t been able to find “gems”. Everything is waaay too tattered and overly used or broken.

Also, their at home pick up system is terrible. I keep getting different quotes on the days & you always have to wait over a week for things to get picked up. I was told their scheduled days to my location in Mon & Sat. I called Friday hoping to get something picked up tomorrow, but NOPE. They want me to wait another week !!! This is the 3rd time I called about it and it’s always a long wait with them. Might as well haul things yourself unless you can hold off.

**also dropping your stuff off at the back of the store makes me uneasy because of the location. Parking is not the...

Though out of town, I have been here on several occasions. Staff has always been very friendly and courteous. Until my most recent visit (week of 6/14). During checkout , the employee was rude, discourteous and acted as if I had ruined her day by purchasing items. There was no line...no reason to be rude but this worker(blond hair/older) seemed bothered that I had a cart full of items. Very strange experience for what is normally a very pleasant store. Maybe try anger management or customer...