I just stayed at Massanutten Resort last week, and during the stay decided to do an escape room on site with some of my family. As a group, we're pretty experienced with escape rooms, and like challenges, so read this review from a perspective of someone who has done many escape rooms. First, our game manager and every employee we interacted with were wonderful. They were cheerful, courteous, and quick to respond to any concerns we had. We played the Zanzibar escape room. After a comprehensive introduction to the room, we started. Comparing Zanzibar to other escape rooms, I'd rate the decor and experience as moderate to slightly below average. There were signs that several props had been written on (a wall map had some marker that was not quite erased that could potentially give clues), and several items looked like they needed to be replaced. Unfortunately, a key prop was broken that inhibited the game, and required an employee to give us the clue manually in order to continue. Kudos to the employee for making it right, but bummer that it wasn't fixed or repaired. We finished the room in 26 minutes, and while I won't reduce a rating because of the relative ease of the room, you should keep that in mind if you're really looking for a challenge. A side note - the room puzzles were plentiful enough that all our group was busy the whole time. Again, overall, my experience with all employees was great, but the room could do with some proper maintenance in order to make it more...
Read moreRegarding Pharoah’s Revenge only:
DO NOT WASTE YOUR MONEY!! This is INSANELY overpriced for a very disappointing experience. The price is jacked up because it is in a resort. MAYBE this will be okay for smaller kids or rookie escapees but we were not impressed.
We are avid escape room goers and this room was not a good experience. It had potential, but the GM wasn't paying attention so when we solved a puzzle in 1 minute but the mechanism didn't work we spent the next 15 minutes trying different routes and finally the GM told us what to do and it was exactly what we had done in the first place. When we told him this he said "well obviously not because the _ isn't activated" so we did it again and it still didn't work. Turns out it was a mechanical error he had to fix. So there went 15 mins of our time. Then it happened again 10 minutes later with another...
Read moreOur least favorite of the 3 escape rooms and the guide/host was very distracted with a guy that she cost us a lot of time. It was still cool but the others were better and so was the service. When asking for a hint "ummm ummm hold on" just isn't really cool when you're timed. I strongly suggest the other 2 more. We completed both of those also. This one we did not, first one of hundreds we have done that we didn't finish. In all reality we wasted 20 minutes due to the guide and then she would verbally ask if we had solved clues we already had wasting even more time. Instead of how they put the clues of the screens. Maybe with a good guide and on screen hints like regular rooms it would...
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