I found someone's keys on the road 2 weeks ago, they had a few membership tabs on them so I figured that would be the best way to contact them and reunite them with their keys.
One of the tabs was from tops, so I went to the one in my neighborhood on 38th. Found the keys over on Pine, so I was pretty sure they shopped at that location like me.
Anyway, I asked the lady at the customer service to locate her number from the tab, and call them up. A short, middle aged female manager jumped in and lied, saying that "corporate won't let us have that info". She said she couldn't help me and said "that's sweet" of my attempt to get their keys back to them, before brushing me off to talk with the employee.
I went directly to CVS, where a nice young man called the guy immediately. He was there in 5 minutes, they were his wife's keys that he had dropped and was very happy and thankful.
Crazy how that manager at tops is the villain of the story. Always got a bad vibe from them being a black man, but never said anything. Zero chance she would've turned a white customer away like that, you know it just like I do.
I'm too old to be fazed by small minded bigotry, but I won't give my money to...
Read moreTops Deli, ordered a regular and large sub 'create your own sub', got two extra jumbo subs instead. I was not asked for an order list of toppings like any other sandwich artist would have. I also asked for wheat bread, I was given white. Even a new server could've done a better job with ease. I was not spoken to in a professional tone or given the slightest act of being courteous, and was greeted with snotty remarks when asked for normal ingredients like green and banana peppers. Finally, both subs were suppose to equal out to around $14, as I have ordered subs like these from other Tops locations, these subs came to $27....for what?! Both subs were charged at $12.99, instead if $7.99 and $5.99. The $12.99 was never even listed for an option. Next time you serve a customer, get their list, don't just make what you want to make for the customer. Hopefully this helps future customers' experience with...
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