My husband's sandwich was made to order, but my sandwich had italian dressing on it after I put in the special instructions to put ALL dressings on the side. They apologized for the error when I picked it up. This location usually follows instructions. But not today.
Amending previous reviews. We had been avoiding this location because of several incorrect orders. But we wanted a quick dinner.
This is the 4th time we have gotten an order where they didn't follow directions. I am glad I checked our order before I left. I complained, and they remade the subs while I waited. I wasn't offered a drink, discount, or anything for the inconvenience. The tables and benches/chairs in the restaurant were covered in crumbs. I'm done. NEVER ordering from this...
Read moreThought I'd try the Subway on 38th St the Italian roll had to be many days old your fingers poked through the crust and it was peeling off. The contents were fine. I thought I'd do their online complaint and it's all digital Absolutely no way to talk to a person. The owner did finally send me a response after a week. They said it would be made right and they were sorry. Great right, NOT. No response for 2 weeks now so I'm disgusted. If I would have received a apology and compensated for my purchase and not completely IGNORED Id still be a customer...
Read moreVery Disappointed, with my Service. And The Manager was very ignorant & rude. When I told her that I ordered a ITALIAN BMT, WITH NO VEGGIES, WITH MAYO. She argued with me saying I ordered a BLT. When I got home & looked at my sandwich with 2 pieces of Bacon, I asked for a refund, she said I know what I heard. I have Never been treated with Such disrespect from any other Restaurant. Ever. Shame on you Subway ! I will be reaching out to their...
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