DV Audio and Customs LLC — Local services in Escondido

Title: Outstanding Stereo Installation Service!

Rating: ⭐⭐⭐⭐⭐ (5/5)

I recently had the pleasure of working with Dennis at DV Audio and I couldn't be more thrilled with the results. From start to finish, their service was impeccable.

First and foremost, Dennis and Paula were incredibly professional and knowledgeable. They took the time to listen to my needs and preferences, offering valuable insights and recommendations to ensure I got the best audio experience possible. Their expertise was evident from the very beginning.

The installation process was smooth and efficient. The technicians arrived on time, well-prepared, and with all the necessary tools and equipment. They handled the installation with precision and care, ensuring that every component was set up correctly. I was particularly impressed with their attention to detail, as they went the extra mile to hide wires and ensure a clean, aesthetically pleasing setup.

The sound quality of my stereo system is now beyond my expectations. It's clear that DV Audio prioritizes delivering top-notch audio performance. I can now enjoy my music, movies, and games like never before, thanks to their expertise.

What truly sets DV Audio apart is their commitment to customer satisfaction. They followed up after the installation to ensure everything was working perfectly and answered all my questions. Their dedication to ensuring that I was completely satisfied with the service was greatly appreciated.

In conclusion, I wholeheartedly recommend DV Audio to anyone in need of a stereo installation. They combine expertise, professionalism, and exceptional customer service to deliver an outstanding experience. I am thrilled with the results and can't thank them enough for transforming my audio setup. Bravo, DV Audio !

Thank you once again for your fantastic service. I look forward to enjoying my stereo system for years to...

If I could, I would give them 100 stars! We have used DV Audio and Customs for two separate jobs and both times they have provided us excellent customer service and communication at reasonable prices. One time saving us many thousands of dollars that the dealer wanted to charge us!! The first time we used DV Audio and Customs was to install speakers in our 2014 Toyota Highlander after the factory speakers failed. Paola and Dennis went through our different options without any kind of pressure. I felt so confident when I met with them that they weren’t trying to “sell” me that I didn’t even go to another vendor to get another quote for the job. The second time, we reached out to them after the Honda Dealership wanted to charge us $9,000 to replace one cable in our infotainment system (FAKRA cable) claiming we had to replace the entire harness. Dennis was so knowledgeable about the systems that we was able to create a custom cable for us to fix the issue for a fraction of that cost and system is working perfectly! Even after our first experience, I was recommending them, and after our second experience they are our go-to for anything audio/cameras on our vehicles and they should be yours too!!! It’s nice to see a business that operates with integrity (especially in the auto industry), and we love being able to support their...

Dennis was awesome!

My Audi A4 OEM stereo and driver side speakers stopped working and I asked if Dennis would install a new head unit and speakers that I purchased on my own.

After dropping off the car and new audio equipment on Friday, he calls me to tell me I ordered the wrong dash kit. He told me he already ordered the correct one for me and even offered to allow me to pick it up that weekend once the part arrived so I would have my car to drive to work on Monday. If that is not the best customer service, I don't know what is.

On top of that, he told me my original OEM speakers were still working. My defective head unit was not giving out enough power so that was why I thought my speakers were not working prior to the stereo going out. I was able to return my speakers and save some money because of his recommendation.

If you are looking for a business that can offer quality work, great customer service, and operates with honesty and integrity, Dennis is your guy.

I had such a great experience and hope this review helped...