Riggio's Garden Center — Local services in Essex

I stopped at Riggio's on Saturday, October 24th. Before I went inside I spent time looking at pumpkins and other Fall decorations outside. There was an employee that seemed to be very busy talking to a friend. Too busy to acknowledge me in any way. Not seeing what I wanted I then went inside the store. Again, I was walking around; looking at a lot of their gift items and not one person said hi or asked me if I needed help. Everyone was too busy putting out merchandise. The final blow was when I stood at the register to ask a question and once more was ignored. Four people were helping another customer. I finally interrupted politely and asked if someone could answer my question. The woman behind the counter just looked at me and did not respond! Finally someone else answered my question. I have never experienced such poor customer service. I managed a store and every single person was greeted and then checked on during their visit. Apparently Riggios doesn't need...

Riggios Garden Center AND Essex Flower Shop saved a large event at a retirement community. A last minute phone call and they jumped to our rescue and made the most beautiful arrangement and saved the event. I highly recommend Riggio’s Garden Center for all of your planting needs including wonderful advice and I highly recommend Essex Flower Shop for all of your decorating and floral needs. This team is terrific and has such a high quality of customer service ! I can’t thank...

I have had terrific customer experiences at Riggio’s. The staff all really care about their customers, and their plants. The height of these experiences was today…I have been seeking help with a very important plant that is having issues. Cindy has been so helpful and caring about the situation. As I arrived to my office today, Cindy had stopped by to check on the plant’s health. I was so impressed and grateful. Keep it...