My husband and I went into the Eufaula, AL. store and we were looking for some lights that he could use on his boat. We did find some LED spotlights that would work perfectly. We were thinking that since we were in AutoZone Reward program and only needed to spend $20.00 more to receive $20.00 more for free we would go ahead and grab another set. However, the policy doesn't explain that you make the purchase of the remaining $20.00 of the five previous purchases and then you must wait one hour for the transaction to process before you can receive the bonus $20.00. We didn't want to do that and have to hang out in an AutoZone for an hour. It's amazing that my debit card can process instantly but yet I must wait for the register to capture the transaction. It's okay though, we will still go back and get our reward of $20.00 worth of...
   Read moreThis store saved my road trip to Atlanta for my nephewâs bridal shower!! The store manager, Valerie McClinton and her associates were AWESOME!!!! The best customer service I have ever encountered. Valerie and her 2 gentlemen workers were super pleasant and eager to help. Her two associates, I didnât get their names (Iâm sorry) didnât hesitate to get under the front of my car on the wet ground to see what was making this loud dragging sound as I was driving. They found that the protective panel underneath was missing caps and gave me a quick fix so I could be on my way. They truly saved my day. I canât thank them enough. I will be contacting AutoZone corporate to express my appreciation on their...
   Read moreJames Copeland just saved me about $200 and taught me a few things along the way. I came in to change my husbandâs battery which got taken care of first and foremost. We then got to talking about how much a dealership wanted to charge to fix what ended up being two very simple solutions. A $150 repair from the dealership turned into $15 and and a learning experience from James. He also gave me advice about another issue I will save for another day. James Copeland went above and beyond his job description in helping me not only find the right part at the cheapest price but also by doing the work for me. His knowledge is invaluable. Thank you...
   Read more