Tractor Supply Co. — Local services in Farmington

Walked into TSC in Farmington with 3700.00 cash ready to buy a log splitter (County Line) and possibly a trailer as well. Cashier at front was friendly, attentive, and answered my questions the best she could. She called for help and someone told her "yeah, the log splitters are outside." I went outside (through garden) at 2:10 pm and saw a lady (texting on her cell phone) and asked where log splitters pre-assembled might be. She looked up from phone as if annoyed I spoke to her, then proceeded to say, "I dunno. I run the garden center." Disgusted, I walked on to find them outside and no prices listed. As I walked out the drive thru entrance back to my truck the lady in garden center never even saw me walk by as she was still face deep in her cell phone and I was reminded of why when I used to live in Prairie Grove I would go all the way to TSC in Springdale. Different level of service and annoyed that I even wasted my time. If yall don't want to sell me a log splitter and a trailer I won't ask twice. 1 star for the lady in Garden - 4 stars for the cashier who did the best she could to help me with info. Will not come back to this store and only because I love TSC as a whole I give this store 2 stars instead of 1. Thanks...

Update: After a few more visits, my concerns below seem to have been addressed. I'm seeing more employees who know what they're doing or know how to find out quickly how to solve issues. Thank you.

Tractor supply's stock price and revenue is soaring while they refuse to shift with the market and improve their labor. More than twice now I've had online orders/pickups in error, and the returns were anything less than smooth and timely. Add to that items that appear to be in stock en masse, but then the employees can't find them. You can't run an efficient retail store with too few employees who are too inexperienced, and don't tell me that TS doesn't have the money to improve their employees--in particular this store, which sits at the edge of one of the largest growing real estate areas in the country. Pay them more, it's not hard, and you'll corner the market which you'll definitely want to do in the next few years. I'd love it if this review could be seen at Corporate. Meanwhile, I'll be spending more time at the Farmers Co-op. Even if it is more expensive, I at least won't be...

I shop here quite frequently to buy things for my horse because it’s the closest and most convenient feed store. I’ve always appreciate their service and products but lately (I’m assuming because of covid and people panic buying) there is never the feed I buy for my horse. When I asked when they would get it in, no one seems to know. When I called today, before driving all the way out there, I was on the phone briefly with an incredibly rude man. I couldn’t even ask a question before he was cutting me off and just saying”no” to everything I asked. He couldn’t even get a specific time on knowing when their truck would be in. When I thanked him and told him to have a good day, he just hung up on me without a “have a nice day” or “goodbye” or anything. Great service in the store but clearly whoever that is shouldn’t answer phone considering I’ve read multiple reviews with the exact same situation.

This has now happened more than once and clearly someone else needs to be...