Fleming County Water Association — Local services in Flemingsburg

Outstanding utility company. Had no water and called the utility office who the personnel were super friendly and understanding. Got right on it and dispatched a technician quickly to our residence. Had a bad water meter that blew a seal and the technician had another installed in a matter of minutes. The technician was very friendly, knowledgeable, efficient and cleaned up the work area once the job was completed. He is a true professional and we are glad he was the one who got our water service back online. Thank you Fleming County...

The employee I always speak with tis the same one (Mary) She is always rude. This company will never call and allow you to pay. They ALWAYS shut you off and collect HUGE fee instead of giving a courtesy call. HOW RUDE. If I had option I would change company., They have monopoly and they know it..; They WILL kick the customers at any opportunity. I have told them I always have the money to pay but occasionally just forget it. If they would call I would gladly pay it, They DO NOT CARE ...

Got the courtesy call, but phoned just to make sure bill was paid, having sent the check 3 days earlier. Asked if today's mail had been delivered and was told yes, and the bill was not there. Took the drive to pay immediately. When I arrived was told "Oh yes, it's paid already. NOT the first time this has happened! Perhaps we need better communication between right...