I played here for the first time yesterday, and I have to sayâthis is one of the most beautiful and well-maintained courses Iâve seen in South Florida. The conditions were excellent, and overall, the staffâincluding the rangers and other team membersâwere incredibly polite, helpful, and respectful. Everyone treated us well⌠except for one person.
Unfortunately, the starter was so unnecessarily rude that it genuinely took away from an otherwise great experience.
It was our first time playing the course, so my friend and I werenât sure where to go or whether both starting tickets were needed. Before we could even ask, the starter abruptly demanded both tickets and pointed vaguely toward the first teeâno welcome, no clarification, just attitude. He then told us heâd call us when it was our turn, again in the most dismissive tone possible.
While we waited, we walked over to the putting green. I need glasses and didnât notice the sign saying it was closed. Instead of calmly letting us know, the starter practically shouted, âCAN HE READ?â toward me. I didnât want to get angry or make a sceneâespecially because this guy couldâve been my grandpaâbut it was honestly hard to believe someone in a customer-facing role would act like that.
After the front 9, we politely asked him which back 9 we were playing. His response: âYOUâRE PLAYING HAWK, AND YOUâRE BACK HERE BY 8.â No eye contact, no courtesy, just barking instructions like we were kids whoâd done something wrong.
When we finished the round, we noticed someone had left their rangefinder. We rolled down the window and said, âExcuse me, sirââhe didnât even acknowledge us. We handed it to him so it could be turned in to lost and found and said, âThank you, have a good night.â All he said was: âYeah.â
This is genuinely one of the best golf courses Iâve played in the area, and the rest of the staffârangers includedâwere excellent. But this one individual was by far the most miserable and unprofessional person Iâve encountered...
   Read moreLove this course, but the management/workers are horrific. Politely asked the starter to have a ranger speed people up because the first 9 holes took 2 1/2 hours. Was give multiple excuses and was told âno other course is betterâ when I never asked to switch courses. Just wanted someone to speed up the groups. Nothing was done, played a 5 hour. Then we booked a tee time under âregularâ rates at $32 a person. Brought in a PGA pass that offers a discount on the round, because you canât show you have a PGA pass online you have to bring it in when you pay. They charged us $32 a person when we showed up. I asked why there wasnât a discount, and then told me the $32 was the discounted rate and the normal rate is $41. I then recommended they check the website because they have $32 as the regular price. The man in the clubhouse got aggressive and accused me of trying to just get my money back, that I was in the wrong, he just blew me off, said we booked our tee time under frequent player (which requires a login that we donât have) and he told me âweâve heard this one before.â I Just tried to let them know and was accused of being a liar and just trying to get a discount. I was fine with paying the $32 if that is the actual discounted rate (a great deal) but the way I was treated after recommending that their website was wrong...
   Read moreTHE ESSENCE OF FLORIDA GOLF!!!!!
Play this course â you will love it. Each hole is more gorgeous than the next. The greens are in impeccable condition and rolling firm, fast, and true.
We played the Raven (9) then the Flacon (9) and I can honestly say this course is more beautiful and in better shape than many private tracks Iâve played.
The setting makes all the difference. You wonât find any homes or busy highways near by â only tranquil nature preserves with indigenous wildlife everywhere.
This is the way Florida golf is supposed to be.
Something should also be said about the superintendent â âWay to go!â The course is in pristine condition only days after Hurricane Irma. Thatâs amazing!
Congratulations to the entire staff for running such a great facility. From the moment we arrived were greeted with a smile at the bag drop, followed by friendly service in the pro shop. The starter was knowledgeable and gregarious. On the turn we stopped by the snack bar and found freshly made sandwiches and cold beer. What more can you ask for.
We will play this course...
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