Sullivan’s Irish Alley — Local services in Flushing

My Mom and I went today and we're very disappointed. First when we entered the store the woman behind the counter didn't even greet us, also while we wonder the store she didn't even asked us if we needed any help, she just kept on doing her paperwork or restocking. We had driven over an hour to get there because they are the closest Irish store to us that sells bangers (which they did not have), and black and white pudding. The price was on the expensive side so we didn't buy any. When we did check out, buying some Irish candy my asked the price the women rudely said "It's right there near the barcode." She also barely looked at us as we checked out. We will not be returning there and will order our sausage...

This place is terrible for placing online orders. Not only did I not receive my order per the requested (and confirmed) date, they actually didn't even ship the order until the date they said it would arrive, and to top it all off, they only shipped it because/after I sent multiple emails: reminders and inquiries. Might be a good store to visit in-person, but DO NOT place an order online if you expect to receive your order and any type of "customer service". Most of my inquiries went unresponded and when they finally did respond, it came in short, rude responses with very little detail sent from someone's mobile phone. Huge disappointment......

I can’t say enough about the incredible service I received. I found a beautiful knit shawl (ruana) that was just perfect for an outdoor wedding I was attending but of course I needed it in just a few days. I contact Sullivan’s Irish Alley and they turned the world upside down to get it to me in time. You just don’t get customer service like that anymore. I also can say that the price was better than other retailers online for the same item. Thank...