COSMOFLORA — Local services in Forest Park

The store is always nicely arranged and kept clean. I’ve haven’t had a problem in the last six months of ordering flowers from this location in Forest Park. This is the third occasion that I have gotten two or more sets of 24 roses from cosmos. I have to let my fellow Rose 🌹 personnel know be careful of being shortened. The first time I was short was four roses the second time six now this time is eight. I’ve called more than four times before Closing each time and never a response or return phone call. I hate to have to sit there and count all my roses when I purchase from my location. But this is the result I may have to do from this point on. Again the place is nice have well develop roses but someone does not know...

She treats her customers terribly. Twists your words, she doesn’t understand anything, and she is completely unporfessional. I understand there may be a language barrier but that’s even more of a reason to be patient with your customer so they can be patient with you. I called her and she did not answer, so I left a message expecting her to call back. She did not even try to call me she just texted me. While we were texting she either accidentally or purposefully called me and you could hear someone going off about the situation but it sounded like it was on accident. I paid $60 for 48 flowers that didn’t even last a week and the customer service is HORRIBLE. Do not get flowers from here it is a...

Nice variety of greens, but very limited variety of flowers. Also, with the exception of roses, the flowers are severely overpriced. Even the red and white roses were still overpriced on February 16, stating it was Valentine’s Day- which even for Valentine’s Day, the prices were not competitive at all. As one example, since there are too many to list, CosmoFlora sells hydrangea stems for $5 each or 5 stems for $20, which equals $4 each. Trader Joe’s sells hydrangea stems 3 in a bunch for $5.99, which equals $2 each, and the blooms are equally as large, if not larger. I would go there for greens and some roses, but it would not be the first place I would think of for my...