I have never purchased fireworks before outside of the little kiddy fireworks when I was a kid. Now, my neighborhood blows it up and my wife asked if we could get ONE inplament. Whelp...I saw the website on the side of the building and thought I would check it out. They essentially had an early bird special for July 4th going on right now and we decided to make an e-gift card purchase that came with some freebies. The young lady working noticed I was grabbing a decent haul and gave me some pointers. The two working spent about 20 mins checking me out doing some coupon gymnastics and applying discounts. After all their help, I ended up getting $1400 worth of free stuff. I really felt those two went the extra step to help me put and ensured I got the best deal. Then, they found another coupon for me. Great first experience and most definitely will be going...
Read moreGreat selection of well organized fireworks and super friendly staff. While at the store i signed up for an online 250$ gift card offer with an additional significant discount attached to it which was politely offered by the staff. Before I purchased it online I was assured by the owner (?) Sid that I would be able to use the discount immediately at check out. When it comes time to checkout I am told that I cannot use it due to some delay in their system. This personnel-knowledge and or systemic fault wasted me two hours drive time and added another 2 hour drive to be able to use the significant gift card discount, plus cost of gas, just to get some fireworks. I was offered nothing in return for this severe inconvenience and total waste of my time. As a result I definitely won't be coming back in the...
Read moreI went inside and was offered “The best deal in Missouri” Buy a T shirt and buy any item under $169.99 and get 2 items for free that are under $169.99. I get my items then go to check out, the cashier then said no that’s not the “deal” they are offering. After 20 minutes of hassling and go back an forth with the AWFUL customer service I ended up putting back majority of the items on the shelf then left the store. I will never shop for fireworks at Phantom fireworks again and I would recommend no one else shop there unless you want to get ripped off and treated awfully. The store next door or really anywhere else besides phantom fireworks I personally will go to buy fireworks now. WORST EXPERIENCE EVER WITH AWFUL...
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