Boost Mobile — Local services in Fort Smith

Cashier wasn't to knowledgeable, and they can't give you same deal in the store as you get offered on-line....new update....I ordered my unlimited service online and they mailed a sim card that was not delivered and returned to sender and they would not mail another and had me go to the store and purchase one. They sold me the wrong one for $15. After selling me the wrong sim card they would not return it or trade it for the correct one. So the forced me to purchase another one. I feel scammed. After I purchased two service and two sim cards they would not activate my service on the physical sim card and activated an esim on a phone I don't have or rcognize. Then they told me unless I had a valid boost mobile phone they couldn't help me. So I tried to take them up on the promotional iphone for $49. And they would not allow me to. So unless I bought a new device at full price my purchased serevice and two purchased sim cards was a waste and there was jo type of refund or credit. In the end I just wanted $49 iphone 13plus-16plus and to use the service on it and they wouldn't work with me at all. Dude behind the register was lost, 20min late, ignored me standing right in front of him and the only one in the store, was not helpful and did not appologize.i repeatedly asked for supervisor or someone to help me with the promotional phone. None...

Worst store ever. Youssef was rude and disrespectful. He yelled obscenities at us. Went to get my daughter her first cell phone she earned and was treated horribly. Worse experience ever!!! I was traumatized by the behavior of this man. Would never return!! Please be advised never to go here. As a veteran I’m appalled at the way we were treated by...

The only complaint I have is with likewize when you file an insurance claim then have to send in your phone they need to have a better service for insurance claims that can within a reasonable amount of time fix or...