Steamist — Local services in Fort Worth

I bought a Smok AL85 with a dual battery Erest Slim K2 charger that right at a month’s use broke where the USB connects to the box. I bought two batteries and spent around a total of $130-150 at the store with juices and additional coils, etc..

I brought the charger that was $11.99 back to see if they’d replace it, but since the manufacturer warranty expired at 30 days and I was just over the date by a few days, I was told a refund wasn’t available. I was looking to buy an extra set-up for my wife and told them that, but when they were unwilling to resolve my issue with a poorly designed charger, and instead offered to sell me a more “sturdy” and expensive one, I felt my business was unappreciated. The manager stated that she had sold hundreds of them and mine was the first she’d seen break. I felt she was insinuating that I was to blame.

I’m a business owner as well and understand the liability of warranties, but at $11.99 and at the risk of losing a customer that potentially will spend more with my shop, I would accommodate the loss and satisfy my customer, especially when they tell me they’re going to spend more with me and have shown they are return customers.

I drive 15 miles to continue to give them my business, but after this experience, I’ll be finding a new vape shop to take my business to due to the fact that a manager didn’t show experience or appreciation for a customer in a market that has high competition. Business 101 is never lose a customer...

Steamist is my one stop shop for all my vaping needs. The wife and I have had the pleasure of being some of their first customers and have always been treated fairly, friendly and honestly. Nowhere in the DF/W area have I found better tasting house blend juices at unbeatable prices. The owners Micheal and Jason go far and beyond to bring the vaping community the latest vaping products and offer some of the best juice lines on the market and honestly, I actually prefer some of their house blend flavors over some the best so called premium juices on the market, not to mention their own custom juice line Drip Liquid. I honestly wish I had more time to hang out sometimes and shoot the breeze because the environment is relaxed and fun.

Pros: The best house blend prices and flavors, friendly and hepful staff, always the latest new gear, very informative to the beginner to the pros, clean pleasent store environment.

Cons: I don't have any.

I've visited several vape stores in and around the D/FW area, just to test the waters and none compare to Seamist. A customer for life and will always refer any family and friends there that want to kick the...

I've been to many vape shops, pay attention to the wording vape shop. Smoke shops want you to smoke but have vape products they generally know nothing about, vape shops are very knowledgeable about the vape products. I've been going here since 2017 or 18 and they have the best prices I've seen out of 7 to 8 vape shops in the metroplex. Violet, Artisan and Lucky are just 3 examples. I love the point system because it comes in handy when I just don't feel like spending or paying full price. The house liquid is the business though. My fav, I'm hooked on Cantemelon, or Rice Krispies. Artisan has such a huge mark up, I completely stopped going and it's only minutes away from my house. I'd rather hit I30 from Meadowbrook to go the Steamist exclusively. If your feeling cheap, go on Sunday. Oftentimes they'll have a box of almost "expired" liquid for a very reduced price. It gives you a chance to stock up for months as I do or to try a new flavor you've never tried. Coil prices are great, happy hour is nice and it's just an overall great experience. All my vape...