Genesis Electronics Recycling — Local services in Four Corners States

SO I FOUND THESE GUYS ON OFFER UP FOR DENVER AND I WAS SUPER EXCITED THE GENTLEMAN THAT I SPOKE TOO OVER SEVERAL TEXT MESSAGES WAS VERY WILLING FRIENDLY AND HELPFUL(LIKE WITH THE NAME OF THE LAPTOP)ANYWAY IT SEEMED REALLY GREAT. I GET THERE THE LAPTOP IS IN GREAT SHAPE AND LOOKS LIKE ALMOST NEW. I SIT DOWN TO "TEST DRIVE" THE LAPTOP, AND I ASKED WHAT KIND OF OPERATING SYSTEM WAS ON IT AND HE SAID "LINUX". MY FIRST THOUGHT IS WHAT THE HECK IS "LINUX" AND MY SECOND THOUGHT IS WHY DIDNT HE TELL ME THIS BEFORE. I ASK HIM IS IT EASY TO USE HE TELLS ME YES I ASK HIM IF IT IS A LOT LIKE ANYTHING LIKE WINDOWS AND HE SAYS IT IS ALMOST IDENTICAL, I THEN ASKED HIM IF HE HAD ANYTHING WITH WINDOWS ON IT AND HE REPLIED NO THAT THEY ONLY USE LINUX , I SAID OH OK, HE SAID BUT ITS OK ITS THE SAME THING ALMOST. NOW, WITH ALL THAT BEING SAID BY HIM I TELL HIM OK ILL BUY IT FOR MY MAN FOR HIS BIRTHDAY. WE EXCHANGE MONEY FOR LAPTOP WHICH CAME WITH A 15 DAY WARRANTY(THANK GOD) AND I LEAVE. I GET HOME AND IM TRYING TO NAVIGATE AROUND THE LAPTOP JUST LIKE I WOULD MY DESKTOP THAT SUPPORTS WINDOWS 7, BUT I CANT EVER FIGURE OUT HOW TO CONNECT TO MY WIFI, I FINALLY FIGURE THAT OUT THEN I TRY TO PLAY GAMES ON THE INTERNET AND LINUX DOESNT SUPPORT JAVA OR ADOBE OR FLASH PLAYER YOU CANT WATCH NETFLIX NOTHING ON THIS LAPTOP SO I BEGIN TO THINK WOW THIS ISNT USER FRIENDLY FOR ME AT ALL. SO I RESEARCH LINUX OPERATING SYSTEMS AND COME TO FIND OUT IT IS FREE TO DOWNLOAD WHICH TELLS ME WHY THEY USE IT ON EVERYTHING AND IT IS ALSO EXTREMELY MORE COMPLEX AND USUALLY ONLY USED FOR BIG OFFICES OR THOSE CLASSROOMS THAT YOU SEE IN A HIGH SCHOOL WITH 50 COMPUTERS IN ONE ROOM. NOW I WOULD THINK THAT THEY WOULDNT SELL SOMETHING THAT IS REALLY USED FOR LIKE MASS OR INDUSTRIAL USE OR OFFICE USE TO SOME ONE THAT IS LOOKING FOR A PRIVATE LAPTOP FOR THE HOME. SO I TRY TO RETURN IT TO THEM I GET THERE AND I PAID WITH A DEBIT CARD BEFORE WHICH AT ANY OTHER STORE IN AMERICA IF YOU PAY WITH A DEBIT CARD AND YOU RETURN THE ITEM THEY WILL JUST GIVE YOU CASH BECAUSE THEY RECIEVED THEIR MONEY ALMOST INSTANTLY. WELL THE GUY TELLS ME HE DOESNT KNOW HOW TO DO A RETURN THEN HE CALLS ANOTHER EMPLOYEE ON THE PHONE AND THAT PERSON DOESNT KNOW HOW TO DO IT EITHER SO I TELL HIM I PAID WITH DEBIT CANT YOU JUST GIVE ME MY MONEY BACK IN CASH HE TELLS ME A STRAIGHT UP NO!! I CANT THE "SQUARE" PROGRAM THAT THEY USE CHARGES 5% OFF THE TOP FOR CARD CREDIT OR DEBIT SALES WELL THEY NEVER TOLD ME THAT AND THEN THE GUY SAYS I CAN GIVE YOU 95$ IN CASH THAT IS ALL I CAN DO FOR YOU. SO I HAVE A WARRANTY I RETURN IT YOU DONT KNOW HOW TO RETURN THE THING AND NOW YOUR TELLING ME THAT YOU CANT GIVE ME ALL MY MONEY BACK REALLY I DONT THINK THIS WAS RIGHT AND I WILL BE CALLING...

great deals and service. picked up a wonderful optiplex system for such a low price I felt bad! also picked up a 386 machine! wow! and an old iMac powerbook. If you are a collector in denver this is the place to stop! the guys there were super nice and engaging we had friendly conversation about computers and stuff. definitely in my top 10's list for...

I came there to look for stuff to add to my tech collection, they let me look at some older phones and tablets, and one of the workers let me have a iPhone for free. I really appreciated the kindness, and felt welcome. Would definitely go back...