GB3 Palm- George Brown Sports Club — Local services in Fresno

Bad experience

My wife and I have only been going to this GB3 for about 3 weeks from transferring from Fit Nation and I love the transition. Better equipment, more room and sauna and so forth. Also they have a kid care which I honestly was a bit sceptical from the beginning but my wife talked me into it. And my son who is 1 year and 11 months old loves the kid care because of all the toys and the slide BUT!

Something happened today at the kid care that made me worry in the first place about it. And it was something I was afraid that might happen. If you don't know how this place works. I'll explain quickly. All kids can play here in the kid care. With a few restrictions of course and rules. To make it simple...

But my Son got PUSHED DOWN AND CHOKED! Today. I was at work when my wife told me this. My wife was still In the gym working out and she didnt even get a phone call or they didnt even call her name on the intercom to let her know something bad had happened. She didnt even know about the situation until she was already done with her work out which is usually an hour or so. And when she got there the other child was already gone and so were the parents. So we don't know if the other child was a 5 year old or another 1 year old who had choked our son... I was furious and and extremely pissed out when my wife told me. So I immediately called and spoke to the the girl In the front desk at the kid care and they couldn't answer the questions I had. So instead they told me that the manager was at a different location and that they would have her call me.

After 30 mins

I got a call from Mary the manager for the kid care at GB3. She wanted to address the problem And told me that she just had spoken to the girls who were at the location where my son was choked at. She had told me that this exact child had already done something similar to another child and had a verbal warning. And that this time the child would get a 3 month suspension. And she apologized for what had happened. But after all she had told me I still felt like she didnt understand how dire the situation could of been. I mean this was my son who could of died, if the workers weren't looking while the kid was choking my son. And God knows how long he was choking my son for. They even told my wife that my son might have red markings around his neck from being choked... I think the parents should be punished as well as the child since it wouldn't make sense if the parents didnt have consequences for their childs action.

I do believe that if GB3 wants to better their safety In the kid care they should Install cameras In the kid care where the parents can check on their child whenever they like with the the click of their phones. If not at least have cameras In the general area of the kid care. Which would allow us to make sure our kids are safe. Also the information that is given to the kid care is all written Down where as it should be put down in a computer, that way it can help prevent kids that are not allowed back into GB3 kid care and repeat something that happened to my son today.

I don't write reviews very often but I felt like this one had to be written so I could warn other parents like myself of things that may or may not happen to their children In the kid...

I have been now to 2 locations ( the P/N and the H/M) .. my experience at both is "meh" ... pros = they have LOTS of equipment & most of it appears to be in good working condition, also both locations had a pool and a jacuzzi ... cons = the lack of sanitation (neither location provides towels, nor "wipes" nor even spray+paper towels for cleaning the equipment in between users, so patrons are just sweating all over the machines ... EEWWW! , the equipment is packed in really tight making it impossible to walk between rows and you don't have "elbow room", the floors and equipment in the studios were filthy, and a couple more cons unique to the P/N location = the parking is terrible and the roof is leaking today (so they just put some towels on the floor and set out "wet floor" signs, the water is dripping the length of the light fixtures in front of the desk - note: to allow water to drip through light fixtures is an electrical hazard) and there was a LOT of condensation in the ladies' locker room and bathroom areas, which again warrants an EEWWW. I would rather pay more to work out in a clean, safe gym.... I only signed a month-to-month, so if conditions do not improve by February, I will go...

I would agree that yes some of the girls at the desk in the past have not said hello and goodbye, but Allie has always been really polite and lately they seem to have new staff who are super friendly. I don't know if there is a new manager too, but the manager I've spoken to just recently seems really helpful. The Fox news thing is beyond irritating, but I keep forgetting to ask them to have at least one CNN channel - I'm sure if I asked, they would change one of the Fox channels to CNN. The GB3 kids is good. Each staff member takes time to get to know the children. When I've had a concern, it's always been addressed by the staff. The changing rooms leave a lot to be desired. They need upgrading. Also, they are not cleaned/mopped regularly enough. In the mornings the ladies' showers are dominated by certain people, out of the pool, who get extremely territorial over the showers to the point that they will pull the curtain back on people if you take "their" shower cubicle. Obviously, this is not the fault of GB3, but it detracts from an overall good experience so this is why I've mentioned it. All in all, I would rate this...