Lewis Diamond Co. — Local services in Fresno

My husband and I purchased our wedding rings from bridal ring center who is no longer in business 24 years ago. My mother passed away and I wanted to incorporate her wedding ring with mine so I replaced my center diamond with my mothers. My diamond has been appraised by bridal ring center and Warners jeweler. I had a nice diamond. Both my Mother's and my diamond was the same clarity but my mothers was a bit larger ( Lewis jewelry store checked clarity and size) so I had my Mother's diamond placed in my ring. This was 3 years ago. Today I go into Lewis jewelry store with my sister and we inquire about putting my original diamond ( the diamond that was removed from my wedding ring and replaced with my Mother's ring) into her setting. The lady who was helping us was very nice. She was going over all the options with us and checking the diamonds I had brought to incorporate. She confirmed it was real (of course) and we continue to go over options. Out of nowhere this very rude lady ( I believe to be one of the owners) came up and told the lady helping us that she can't tell the clarity without cleaning them and that they were "very dirty". Well maybe, the diamond has been tucked away in the plastic bag they put it in when they gave it back to me 3 years ago. Then the rude lady proceeded to take my diamond and look at it under the microscope and tells the nice lady that it is a CZ!! WHAT? I immediately tell her that 3 years ago they were the ones who switched that diamond out for the one I had on my finger. She looks up the receipt and conveniently enough there is nothing written about them removing or replacing my diamond. It only states that they placed a new "head" on the ring. Of course I can't find my receipt from 3 years ago! The rude lady proceeded to tell the other salesmen while still standing in my view and where I can hear her that" I probably switched the diamonds myself so I could get a upgrade."! Really?? WOW, what a piece of work this lady is! I will NEVER recommend this business. This women/business is...

Was actually looking for someone that would do an ear piercing for a set of ear rings that I purchased, but one of the ladies explained to me why I would not be able to use the ear rings I purchased until after the healing process. So, while I was there, I had about 20 pieces of jewelry cleaned and after the ladies were done, I asked how much it cost, they told me it was free. I normally pay between 50-75 dollars to have clean, but they would not accept any compensation. A very wonderful and helpful staff. I am sorry that I didn't get you guys name. You guys rock and I look to do business with you...

Terrible customer service. I took my engagement ring to get sized and the lady refused to size it to what I wanted and now the ring still doesn’t fit and I have to take it back and leave it for 3 to 5 days even though it was done same day the first time and I’m not comfortable leaving it there. I asked for same day sizing and they won’t do it to correct their first mistake and now they say they have no record of it being sized the first time. ...