The Habit Burger Grill — Restaurant in Fresno

The Habit never disappoints, food is amazing! I was super excited to have a Habit close to campus; and with a drive-thru window. Unfortunately, Caleb is not living up to the Habit standard of quality. I'll explain. The cauliflower on the menu looked so good. I asked if I could substitute the french fries in my #1 meal. Was told there would be an upcharge, I'm fine with that. But when I get to the window, the total reflected $4.69 upcharge... which is the price of the cauliflower! I will not quote the definition of an upcharge here but I did ask Caleb to explain. He rudely replied that that was the amount of the upcharge. The difference between the fries and veggie, if purchased individually is $1.20... that upcharge makes sense, right. Anyway, after asking him to explain more clearly, he just handed my card back, and gave me my bag. He promptly closed the window and turned his back on me. Jokes on him, he had to open it back up to give me the drink which I almost dropped when he nearly threw it to me. He again shut the window and fulled turned away. Wow! and since he charged me the full price for the combo, I thought that I might see fries in my bag too... but I was wrong. Thanks...

I put a four star with the food, just because at times the paty could be a little red, other than that food is delicious. Love the burgers, and the salads are delicious, especially cesar salad and BBQ chicken salad. Staff are always happy to help and friendly, as with any fast food restaurants, they are super busy, but they manage to give me the correct order and a little extra fries in which I love. Diana and Yael are super funny and friendly, always make me feel welcome. Their upbeat personality...

Love the Habit and am even happier now that this one is so close to my home. The food was as always excellent. The manager however was rude. My wife asked for a couple ranch dressings for her Tempura green beans.........this guy literally tossed one container across the counter as in here, 1 is all you get. I hope the company will see the need to make an adjustment soon. Would hate to see this new location get more bad rap due to an under acheiving...