Rock 'N Roll It — Local services in Fresno

I literally just left the store. I bought two of the disposable vapes and then it also comes with a hookah that you can put your vape on top of the hookah and smoke it if you want to or if you’re going out, you can take your vape with you out so my boyfriend got one and I got one. The one I got works fine. It was fully charged when I got it. The one he bought was not charged. It was not smoking at all and didn’t work. He called the store and the store said they do not take returns but they will give him a credit mind. We only stay six minutes away from the place. I believe this is horrible. We called those people back within a few minutes of the purchase and they wouldn’t take the return. I don’t know the guy name, but he was not friendly. I will never go to this...

Lost a loyal customer. Sold me faulty merchandise and when try to replace, Jose (Berenstain bear), stated I should have known it was faulty before I left store and can only offer 30% discount. There was no possible way for me to know it was faulty before leaving store and Jose admitted that and still would not help. Why would I purchase the same product that’s faulty, when you won’t even replace this one in good faith. I even used my $5 reward on this product, that’s how much of a loyal customer I was. They are willing selling faulty merchandise because their shipment was seized at customs (employee informed me of seizure). Disputed with my bank and will not...

The place is cool. But, I bought a vape the last time I went and whenever I opened it the next day it was defective. When I tried to tell them it was defective and haven’t been used or anything, could I replace it? They told me no because people would try to get refills , which is understandable. But, I showed them the vape and how the button wasn’t working and it was still full. But still rejected me. So I probably won’t be going back. Said they would give me a 30% discount , but I feel like since I didn’t use it at all I should’ve gotten a higher percentage , but...