Custom Autosound Manufacturing — Local services in Fullerton

I just bought a USA 630 for my 84 Mustang and paid an installer to put it in for me. I was attracted to the almost original equipment look and the modern features. After installing the USA 630 I found it left much to be desired.

First and foremost, the unit created an annoying dentist drill whine from the speakers that could not be remedied. The person answering the phone at Custom Auto Sound tech support was useless and unhelpful, suggesting to my installer to put filters on the line which we already did before calling. We tried moving the ground to 3 different places, filtering a few different places and in the end my installer said this could not be corrected. Now I can return the radio to CAS, but I'm still out the $150 I spent for the install and the Ford harness adaptor I had to buy, plus I have no option but to put my stock radio back in.

Next disappointment is the fake AM radio dial which the advertised description said would disappear when the radio powers up. It doesn't, it is printed into the clear plastic display and when the unit powers up you can still clearly see the AM dial over the digital LED display.

Also annoyed with the super short USB dongle they provide. The instructions say to run it through the back into the glove box but its so short I had to drape it around onto the console. The tuning capabilities of this unit are a joke. Modern car stereos have built in EQ with a dozen pre sets and the ability to custom EQ your own settings, and lots of other fine tuning tweaks. This one has Bass, Treble and a useless 3 EQ choice that is better left disabled.

Its advertised as 300 watt (75 per speaker) stereo, it doesn't sound it to me. Without my AMP it wouldn't even be loud at all. My after market Panasonic in my truck is a 225 watt unit and it goes much louder with no AMP.

Overall, this was a huge...

I purchased one of their cassette stereos and the 10 disc CD changer several years ago. The volume was so low that I cound not hear the radio with the engine running. There is no way that this unit makes the power that they claim. My factory AM radio was louder.

I had it professionally installed and asked them to look at it and they did. The manager said that everything was hooked up correctly so I double checked it myself. Sure enough, it was all correct.

I only drive the car to car shows and in the second year after probably 20 total hours of use the unit would light up but not play. A few months later it would not even turn on or make any noise at all. I checked the wiring and fuses and everything was good.

I then checked their reviews online and was shocked at how many other people had the same problems. I would not recommend their products. I could have had a Pioneer or Kenwood unit for less money. I switched to a Kenwood with 50 watts and it is louder than I need. They advertise 300 watts. It is more like 5 watts. Quality is...

Great company with great products, and they stand behind their products. My radio stopped working and was just barely out of their warranty period. I took the radio unit to them, and the lady name Trisha was super nice and helpful. She called me the next day after I dropped it off, and told me what was wrong with it and what they needed to replace. I picked it up in a couple of days, and the unit is working perfectly fine again. Charlie the technician was very helpful showing me that everything was working properly before I left, and even lend me tools because I decided to just put it right back in my car in their parking lot. All is well again, and I drove away happy. Thank you...