Artisans Gallery — Local services in Gaithersburg

I used to frequent this location often enough that they recognized me as I entered the door. Always so friendly, warm, and inviting. I purchased items for myself, friends, and gift cards for others. Today, my daughter’s Girl Scout troop was outside their store. A fellow friend (Caucasian) walked out of the store and mentioned to us there was a free bag included with a purchase to the first 25 customers. We went in minutes after. An employee noticed my daughter and I looking at bracelets, she opened the display case so we could see and touch the merchandised and left us unsupervised. That’s the trusting and friendly service that I was accustomed to. All was fine until I got to the register. Hmmmm, apparently not free to everyone as I (Asian-American) made a purchase. No other sales were made when I was in the store (slow day). A dark haired person behind the counter asked if I wanted a bag with my purchase. I looked a little puzzled, so she continued saying, “we charge 5 cents a bag.” Maybe my item was on sale and that didn’t apply? Just got a bad vibe overall from her. I’m not one to normally feel this, but for some reason today, she left me with a bad feeling. I came out with my purchase. A fellow Girl Scout mom asked, “Where’s your...

Must stop shop in Gaithersburg if you are looking for a cute gift for a special woman in your life. You have a lot to choose from here with jewelry, clothing, handbags and many other charming gifts.

Everyone is very polite from the minute you walk in and will gladly help you find something you like. They even provide complimentary wrapping of your items which is very convenient. This is a small business to check out and support, you can find very unique things here at good prices and realize you are supporting good people and...

My girlfriend told me how she went in last week(she works in the shopping center at a near by Doctors office) and she was wearing her normal clothes this specific day and instead of saying hello and asking if she needed help not one single person greeted her instead the tall lady with short brown hair starts following her around and doesn't even say a word to her. My girlfriends is Hispanic with a dark skin tone. Her office shops there frequently so we're really disappointed of how Artisans treats those of color. Get it...