Zimmerman's Western Wear — Local services in Gallup

The worst experience ever! The lady was great at time of help but for a simple exchange they denied a exchange just for one cat hair! We dont even own cats and my mom tried it on for like 1 minute! Then put it back in the bag because it didnt fit! Obviously! Worst experience! Then the supervisor Maureen was rude than ever didnt even try to hear me out! Super rude! Then hung up! Its ashame because my mom really liked the jacket! Oh well business else where would be greatly...

It's a good store but I tend to get harassed by employees, but today, it was just one. The second I walked in to look for a gift and to meet someone. I had my headphones on so the lady walks right up to me, sparing 9 inches or so, raising her voice after taking out my buds. I kept calm and thanked her for offering me help. She then followed me around the store, this time 6 feet away, staring at my Tony Hawk hoodie. I'm a nice guy but this...

The ladies inside were really nice, greeted us and asked us to sanitize before we go in. Which I appreciated. Very nice people to us. Helped when I checked out asked how my shopping experience was. They offered me different colors of the floral scarves I didnt know was there which I thought was...