Cato Fashions — Local services in Garland

I’m a frequent Cato shopper, and a frequent shopper at this location. Usually spending $200 every time I shop. I came in at 6:50 (thinking they closed at 8 like a few other locations when you Google the store) however this store closed at 7. I understand that people want to get home and see their families, but I was in the store with another customer ready to try on and purchase and was told I could not try on because they were closed. And that they were closed because they close at 7. Yet I was in the store and was greeted upon entry and would have rather been told when I entered the open door that they were closed. Having worked in the industry for decades, I would have never welcomed customers in just to tell them after finding multiple items that our store was closed. They did have a sign that said they were hiring new managers so hopefully the training for new leaders will include the basics of...

I am shopping at the store on the 4th.. I have a basket full of clothes along with some other items that are well over $150. However, I need to try them on... The sign says on the fitting room that you can only take 4 items in with you. I tried on the 1st 4 and was on my 2nd set when I am told that I had to get back in line to try on more items. The manager, I am told his name is Rondie or Randy(a over weight ,caucasian man), said to me , when I complained, "that it is a sale day so he could just close them and no one can try on close." I feel that this person knows nothing about customer service. Obviously, he thinks that everyone who shops at the store has no class or money the way he spoke to me. Well, needless to say as much as I loved what I had picked out, I left my basket with him at the front of the store. I will not be supporting this store at all and will not be promoting it to...

First time coming here, not even 5 minutes in and Keisha who works there had the nastiest attitude. Mu husband grabbed a hat to show me and when he put it back I guess he did not put it the "right" way and this keisha lady was shaking her head and mad and saying things. She went and got a ladder and threw the ladder down hard and loud, fixed the hat and then took ladder really mad and shaking her head and starring at us with the nastiest look. My husband felt so uncomfortable he just took my daughter and got out. I went up to her and told her there was no need for all that and she just gave me attitude and was mumbling something as i walked away. Never coming back again worst experiencr i ever had. You should not work in retail if you are hateful and get mad at people touching the merchandise they are wanting to purchase. I hope nobody ever has to go through something...