Walgreens — Local services in Gatesville

This store has been handling my medications for several years. So I am truly disappointed ☹️. My doctor wrote a prescription last February for my migraine medication to last until this February. But today they told me I am out of prescription. How is this possible to be out when we still got a month to go? They said I picked up all my prescriptions. Apparently someone can't count! Hello to my headaches again! Thanks Walgreens you really care for your patients. The only good thing was my friend John Paul Gample a pharmacy technician looked into the records and found the issue and was able to refill my medication. Funny thing is the other 2 ladies also techs, couldn't find the issue. Thanks JP appreciate you taking time to look into the...

My father is on hospice and the people working in the pharmacy did everything in him power to not give him his medication because of his va identification card not being equivalent to a Texas state ID. The va is the organization providing the medical insurance for the prescription in the first place and should be all that is needed to pick up his prescriptions especially when this isn't the first time that we have used it to do so. Highly disappointed in the customer service, lack of professionalism and over laziness experienced at this walgreens. If you have a family member that is dependent on medications please chose...

When the phones arent down... Or there's a pharmacist there... Or they remember to request refills... It's an OK pharmacy... But lately... You can't call... You can't use the drive thru because it goes through the phone... Don't expect a pharmacist on Saturday or Sunday before noon... And be sure to remind them before you pick up that you called a few days ago to get a refill anf make sure it got done so you don't waste a trip... Used to be much...