If I could leave less than a 1 start I would! I was in a car accident on 95N and in the process; my insurance company had my car towed here, to assess the damage. The wrecker took my car the the wrong salvage yard, in a completely different state. Then, they argued with me for two weeks before finally towing it back to where it was originally supposed to be taken (at the expense of my insurance company, not them). So when it was finally taken to where I could go pick up my personal belongings left in my car, (which was a lot due to the fact that I was moving back NC from FL) they have taken everything left in the (THAT THEY COULD FIT) and shoved it in the trunk. I understand there may be standard procedures that have to take place to inventory the car, but there were MULTIPLE missing items (including my license plates!) and over $500 worth of damaged belongings in the truck of my car because of how poorly they handled my things (not to mention the value of sentimental items). What I don’t understand, is how they have the right to even touch anything in the car before the owner of the vehicle even has the chance to come retrieve personal belongings. Then when i confronted the company, they push the blame off on everyone else and not a single apology was given. They sent me two $100 VISA gift cards and act like they’re doing me a favor and refuse to replace any of the missing items and tell me I have to have proof they were in the car. I wouldn’t wish the experience with this company on my...
Read moreVery bad experience,bought 1 car from Savannah Ga Copart a month ago and they lost the title.i kept calling and all they say is try tomorrow.when i called the mannager he found it in 5 min and sent it over.30 days to get a title!!!i bought another vehicle this week and came today to pick it up and they say you need a app to get your vehicle.i waited for 5 hours as a walk in to get 1 car and watched people waiting more than i did and they had a appointment!!.when i got the car finnaly it had damage to the side but when they listed it was rear side damage only.the guys that load vehicles are very very slow.i bought cars from other Copart locations and never had problems.my sister buys over 100 vehicles per year from copart and never had issues,only in Savannah Ga.i am gonna file a complaint for my vehicle side damage that was...
Read moreGreat patient staff who have their hands full but still pay attention. These auctions are not for everyone so do your research, understand the risk and have some fun. There are a lot of "gotchas" at these auctions so make a list and ask a lot of questions to the staff. Looks like new procedures get rolled down from corporate and customers hear about it last minute. I really dislike the old, very heavy battery jumper pack they offer (for free). It's just inconvenient when personal jumpers are now compact with reverse polarity protection. There should be a list of approved jumper packs (Noco, etc...). Some of the yard is susceptible to minor flooding so wear boots to walk through the mud and water. Two cars I looked at were on 3+ inches of water. Funny enough, they were both salvaged from...
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