Bad customer service experience with the Fenwick store( Jack and Lori). Instead of our furniture being availble for pickup at 3pm in Fenwick Island, we had to drive an hour to Milford to pick up our furniture. I will let all of my neighbors know not to shop here because of the customer experience. Plenty of other options in the area. Promises made and not kept by this company, not one apology or offer to rectify. I would steer clear of this establishment. Communication very poor.. Good luck!
To Owner- you see what the issues are, ask Jack and Lori, no need to put a half hazard reply on here, I will also post on some of your other media...
Read moreChairs were made a great quality materials The selection was fantastic. You had a lot to choose from now. Don’t get me wrong with that kind of quality comes the price. They were a little expensive but they will last you forever and by the way they are salesman. Arturo was very, very knowledgeable very personable and we had a great time going through the different selections of furniture. I would highly recommend you go to the showroom and take a look around. I’m very pleased...
Read moreService and follow up from staff in Millsboro difficult over two months trying to get them to find/sell what we wanted. Finally just went down to the MD side of Route 113 and bought the outdoor furniture set we wanted from one of their competitors and took it home...
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