Walgreens — Local services in Glendale Heights

I’m going to be reporting this Walgreens. I called two days ago and was told they had my prescription in stock and they would fill it, followed up the next day still not filled, so I wait. Can’t get thru on the phone so I had to drive all the way to the Walgreens yesterday. I came an hour or so before close and they still didn’t have it!! The lead pharmacist said give him 20 minutes, at this point it’s 6:30. I came back in at 6:50 and he says it’s not going to be ready u til tomorrow now and then claimed he never said to wait 20 minutes and if I didn’t get a text it wasn’t ready. I’ve been SO patient for this. I have not had this medication for at least two months because of back orders. I finally get my doctor to transfer it to a Walgreens that has my prescription in stock and they’re screwing me over. I should NEVER have to wait three days for a prescription that’s in stock and I’ve called multiple times for. The pharmacist here needs to be fired! I will 100% will be reporting this Walgreens. This is...

My normal Walgreens off Schmale had computer issues and wasn’t allowing appointments for my covid booster so I took the chance to make it at this one, even after so many bad experiences here already. Made the appointment, got confirmation, got a reminder and confirmation day of appointment. Show up for appointment & the lady behind the counter says “Do you need something?” I say yes I’m here for my appointment, she then rudely says what appointment we have no appointments. I showed her my phone with confirmation & reminder confirmation, she said oh well we don’t even have the covid booster at this location it never showed up. I said I specifically chose that when making the appointment because it said it was available there. She then said nope try somewhere else, I said okay are you able to tell me somewhere else that has it? She said nope call the 800#. There’s a reason 99% of Glendale heights goes to surrounding towns Walgreens. Service is trash every single time. Won’t...

Wish I could give 0. I am in the waiting line right now. I know I’ll be here for a good half hour just to get a script. If you call you’ll likely wait a good 15min then magically you get disconnected. No joke this is the worst pharmacy I’ve ever experienced. For the drive thru you’ll probably get excited when you finally get to the window. Be prepared to wait 10min just at the window before getting any service. Might as well plan a day to get script here.

Ok - so for fun I jumped out of the car pool line and ran into the store. Same deal - the line was insanely long. I got excited yet again to see my wife pull up but thought I might have a chance to get the scripts first. She actually got them before me. I wasn’t holding up the line by the way - I left promptly and wised everyone well.

My total time to get 2 Rxs was 25min at the drive...