Rti Rural Telcom — Local services in Glenns Ferry

Worst service ever. Easily making Comcast (notoriously bad customer satisfaction rating) look like a benevolent, wonderful company. I have had this service for 2 1/2 months and in that time have lost service for 30 minutes up to 8 hours, 6 times! Paying for 10 mbps which is absolutely laughably slow, and testing currently at 2.5 mbps (only 1 device operating). They charge the same amount for internet and phone, $110, as Xfinity charges for phone, internet with 50 mbps (and actually tests pretty close to it), and cable with a premium channel. If you call to let RTI know you are experiencing an issue, they are hardly trained in resolving escalated matters. I wish these folks could pull it together and deliver what...

Horrible company. I've had a satellite internet support ticket out for over a year and still they have not done anything. I have to purchase extra gigabits of internet data every single month because of this issue. I've called and messaged multiple times and nothing has been done. They have no problem calling me because my bill is past due but can't return a call when it's something that doesn't involve screwing me out of my money. If I had any other option I would get rid of their crappy internet service in...

The service constantly goes out. I have had latency and ping issues for months. Called and reported the issues sent a tech out and nothing ever came of it. If I could give no stars I would. They also make you pay for phone which we don't even use. Most likely going to switch to starlink if these issues keep going on. Oh and the Ione location is terrible. You can never get ahold of anyone and they never answer the phone. Don't even know why they have a...