MR GRANITE LLC — Local services in Graceville

Had to take a moment to thank the group at Mr. Granite for the professionalism, product, and HONOR! I have no prior experience with them. They made a mistake on our tops - beautiful marble tops. It was a mathematical error, and unfortunate. I run a business (have run several over the years.) Mistakes are costly, and they hurt a business owner. I've long since learned they WILL happen. It is how one recovers from them that separates the best companies from the others. The integrity the entire staff had in getting our issue fixed was beyond commendable. They offered multiple solutions, and without question replaced the tops entirely. This was an expensive hit for them, but one they took on the chin - because they said 'it is simply the right thing to do.' They also did it in record time. They've certainly won my business, and my referrals, but more than that - they've won my respect. I rare thing these days. I HIGHLY recommend these guys. They obviously take pride in, and honor their work.

Britton A Bartlett...

I bought my countertops last year June 2020 and the countertop was installed in July 2020. I have been calling since October 2020 to get my countertop polished where it is rough. It is now June 2021 and I cannot get anyone to come out to take care of the problem. I had also wanted them to come out to do my bathroom countertop and after 2 months of waiting I bought a countertop elsewhere and a month after that they called to see if I still wanted them to come out. Additionally in June of 2020 they called and said my countertop was ready to put in so I traveled 11 hours to get back to my house only to find they have brought the wrong countertop. Mine was still on the lot uncut with...

We had a wonderful experience with Mr. Granite for our master bathroom! Angie was our saleswoman and she was very knowledgeable- if she didn’t have an answer she quickly got it for us! She was very patient with me as I chose one of the many options available. When I chose a slab, they mapped out the layout directly on the slab with a special marker and let me choose how I wanted the veining with the counter/sink position. It was quickly cut and installed so our project was not at a at all! The shower niche ledge is beautiful, as well! We are very happy and will definitely use...