I am sad to say that my experience with this furniture store wasn’t quite the best. I ordered a dining table w/ chairs and a child’s bunk bed. The store manager informed me that our furniture would be delivered on a Particular day and when that day came, we never received our order nor did we receive a call informing us that our order wouldn’t be coming in on this day. We called the store and spoke to an associate who informed us that they never went to their Atlanta warehouse to pick up our furniture and she stated that she would speak to the manager and call us back. This was at 12:00 noon and by 3:00 pm after not receiving a call back, we called the furniture store to find out when we would receive our order. Unfortunately after calling the store over a dozen times with no answer my husband was forced to drive down to the store to inquire about our order. Once there, my husband was informed that our order would be delivered 2 days later. Fast forward to our new deli every date: our furniture came and was delivered to our home. Unfortunately our dining room table leaf came with a chip in the corner. After calling the store again to inform them, they told us they would have someone come out to repair the leaf. We were told that we would receive a call from the repair guy same day or next day. Guess what??? No call. I’m very disappointed with the lack of communication from this company as well as their lack of customer service. My expectation is pretty minimal...call and notify us of our order status. Thats all! I definitely will not be purchasing from here again if this is the customer service they will...
Read more5-Star Review – Southern Furniture, Grovetown GA
From the moment I walked into Southern Furniture, I felt right at home! There’s a true down-home charm to this place that instantly sets it apart. The staff is incredibly customer-focused, taking the time to understand exactly what you're looking for without making you feel rushed or pressured.
The catalog selection is massive—whether you're furnishing a new home or looking for that one perfect piece, you'll find a wide variety of styles, colors, and price points to choose from. The quality of their furniture speaks for itself—sturdy, beautiful, and built to last.
Both the owner and store manager were incredibly accommodating and delivered outstanding services. The owner worked within my budget and crafted an amazing deal that included a beautiful queen bed frame, mattress and box spring, dresser, sofa, and loveseat—all at a price that truly exceeded my expectations. What truly sealed the deal for me was the delivery and setup crew. They were professional, courteous, and efficient, treating my home and new furniture with the utmost care.
If you're looking for quality furniture, a welcoming atmosphere, and top-notch service, Southern Furniture in Grovetown is the place to go. Highly...
Read moreVery nice quality /excellent selection -awesome customer service. Look I am going to be honest with you - I get it maybe the store front doesn't look like an upscale furniture showroom- and there are some of you that care about that. I guess people do not realize you have to pay for that storefront look and all the overhead there. Southern Furniture saves the customer with his humble storefront and low overhead. We just went and bought the "nice things" we had been looking for at the amazing price we wanted and needed being we just bought a new home. Brandon and George were super helpful, and their customer service was excellent. I wasn't sold. I told Brandon kind of what I was looking for and he helped us. He also offers a military-discount. I also saw he offers financing. They have a huge selection and can order more. We are grateful as we are trying to get settled into our new home. Do yourself a favor save yourself time and money give them a shot they have something for everyone's price range. Thanks so much for...
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