AutoZone Auto Parts — Local services in Gurley

Jessica and Brian were a God send. My car battery died, and I had went by Autozone to test my battery and I had some tricky homemade parts on my car that were bolted down that had to be removed. Brian figured out how to undo the homemade parts to get to the battery to test. He tested it and said I needed a battery and I had no money. They started my car off to get me home, then I realized on my way home that I had a virtual credit card that I have never used and I came back to the store the same night and they were so patient with me in learning how to use my virtual credit card and went above and beyond in figuring out a way to get my funds through their credit card machine for my battery. After Brian taking the tricky homemade part off of my car and putting it back on once, he took it back off and installed a new battery and put everything back together. He had already dealt with this once today and didn’t mind doing it again. Jessica assisted Brian and they both were so patient with me and my homemade car parts. They reassured me that they would get everything figured out and made sure that my car would be 100% good to go when I left. They were both so friendly and became my best friends in one night. By the way, this was an hour and fifteen minutes before closing, and despite being tired they did their job to the best of their ability and I am more than pleased!! Every time I go here now I will always ask for this duo. They...

I just want to thank Ryan so so much for his amazing customer service this evening. I came in thinking I needed a fix a flat because my tire was leaking air fast. He came out to look at my tire and noticed that is was actually my valve stem that was leaking air. I had just came from getting my oil changed and they topped off the air in my tires and he was a little too rough apparently an caused the air to constantly leak from my tire. He gave me a valve stem cover because mine was missing and then added the necessary air back to my tire using his own personal tire inflator. I then followed him back inside and purchased one for myself.

Ryan was amazing and I need Autozone to know what an awesome team member they have. He was so patient, and so kind. He walked me through that horribly anxiety filled moment with me with a calming, knowledgeable precision that will for sure keep me coming back knowing that I have an auto business I can’t...

Stopped by with a hole in my tire hoping a plug could fix it, and Trista went wayyyyy above her role and responsibility to help me. She offered her OWN spare tire that looked like it would fit my car stayed with me and my kiddo while we navigated how to get my tire fixed enough to get me to a shop. She even offered to drive me to town on her lunch break so I wasn't stranded at the shop with my 2 year old.

The store manager also stopped by on his day off, his LAST DAY of vacation, and stayed with us to make sure I was taken care of. God put these 2 people in my path today and I have been so blessed by them. A huge thank you to both of them for making sure we get back on the road.

These 2 need to be celebrated by Auto Zone for their work and generosity. They absolutely take care of their customers in every...