It is hard to describe how The Sound Professional went above and beyond on my order, at least without some detail. That is exactly what they did however.
It started with an order on Amazon for a few lapel mics, but I quickly realized the shipping options available wouldn't meet my deadline for getting the gear. After contacting them through Amazon they suggested ordering direct at their site, for better shipping options. I did, and I paid for 3 day shipping. They held the order a day however, and the reason is where the service jumped up again. They tried to order the wireless pack I was using to make sure their wiring was correct. Because of the delay they offered to up my shipping to 2 day, and I was set to go... I thought. UPS decided there was an address issue and returned the item to them, and they showed the driver it was actually correct, but of course now I'd lost another day. They decided to overnight the package to me, and again I was good to go... I thought. The overnight package reported the morning of delivery that UPS had the package at the final airport, but a mechanical issue prevented delivery that day - and I was back at not getting the gear. UPS would be willing to deliver the package to the UPS facility in my city, but not to my residence, so I arranged to pick it up there. Once I had it I explained to UPS that The Sound Professionals, who had done so much to get me the package on time, should not be on the hook for overnight shipping since UPS didn't deliver it as intended, and I was told to have them call for a refund. I hope they got they it too, as this team was just amazing to deal with.
Replying to the owner: I cannot stress it enough, you guys went above and beyond, and I for one appreciate it very much. I will refer you guys every...
Read moreThis is a very good company.
A couple of years ago, I bought a set of binaural microphones and a bias box from SPI so I could record music gigs I attended (personal use only, not commercial bootlegging).
They worked great, and were much better than the ones I had before, but the only issue was that the in-ear microphones kept slipping out of my ear (usually the right one) - my ears (the right one especially) just aren't the right shape to hold them using the curved clips (especially once I start to sweat and they slip out), it would seem.
Then I discovered they now did an over-ear version, so I ordered a set. They were made-to-order, and from ordering to delivery (USA to UK) it was about two weeks, which is bloody brilliant.
They came in a hard shell case, and they are extremely comfortable and as covert as I could want. They definitely work, and there's no way these will fall off/out.
Now comes the proper test when I use them for a gig I'll be attending later this month.
Great company, very professional, and great communication both pre-...
Read moreSound Professionals has the best quality microphone and related products for court reporters. I have tried several other microphones, both expensive and inexpensive, but I have not been able to find the same quality with excellent audio results that I have experienced with SP's products. Their website has helpful product pictures that can be enlarged. Audio samples are available and can be compared when choosing microphones. There is a comparison chart of various microphones, which is extremely useful. There are plenty of products and options for court reporters to choose from. If you have questions and need assistance with particular product choices, you can ask for Chris Carfagno. He is very patient and will help you make the right choice for your needs. He is also there for support after you receive your products if you have additional questions. Don't waste your time with cheap microphones. Spend a little more and get a quality product that will make...
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