Rossmann Electric, Inc. — Local services in Hamilton Township

Outstanding Experience with Rossmann Electric, absolute world class service and I would highly recommend them to any one of my family or friends without hesitation. The level of professionalism, courtesy and care exhibited by Rossman before / during / after my service visit was top notch. Their team are truly experts in their field and make it known through their meticulous work.

Before:

While I was searching for various electricians to do a job at my home I emailed a few. The next morning I had a detailed response from Rossman, to include several other exchanges (in subsequent days) via email during which my questions were answered and needs evaluated. I received a fair quote and promptly scheduled service. Prior to the service day I received another email confirmation and was told who would be at my home,, what time they would arrive and how long the job would take.

During:

While on site the staff was super courteous and went above and beyond to make sure all my needs were met and pesky questions were answered. Without fail, each and every time they crossed my carpet they put protectors on their boots (high attention to detail). A few issues were found which were not anticipated but they addressed those as well, something they did not have to do. Once everything was complete I was walked through all of the changes and had all of my questions answered, even receiving a demonstration of the changes that were made.

After:

They followed up after the service, and did not want to be invoiced until after the county inspected my property and certified it as in compliance. That's world class!

Bottom line: If you are looking for electric service look no further than Rossman. I would only caution that you need to be patient as they are always busy, a byproduct of being in high demand I assume.

A final word of caution: In these days of YouTube it is tempting to try to DIY an electrical project in the home. I would state that the cost to pay an organization like Rossman to DO IT RIGHT the first time far outweighs the potential catastrophe that awaits when a layman...

These folks are outstanding in all areas, The office and admin staff are very respectful and professional. Just very nice people and extremely helpful. The service manager/estimator was outstanding, he went out of his way to come to the house when he didn't have to after business hours to verify wire gauge and a few other items outside so to give me a quote for a new upgraded panel inside, and without being asked he took his own time to make a correction to my meter box on the outside of the house when he didn't have to do anything and could have charged me. Great guy and very honest. The electrician who come to the house to install the new upgraded panel/service showed up exactly on time, very respectful, very well-mannered and extremely talented at what he does. This job would have taken most a full day, he was bout 4/5 hours and extremely neat, very well organized and highly professional. Outstanding electrician and just an all-around great guy. As well in the past they have had another electrician here a couple of times fixing items from previous folks before we bought this house. He again was another outstanding guy, highly professional, excellent electrician and again all around great guy. I don't say this much, but I would recommend Rossman Electric to anyone for any size job. They are well and faired priced and very honest. This coming from a guy who worked on electrical most of his life and now is in a management role and no longer incensed or have the time. This is a 5-start company if you...

Called into Rossman due to an outdoor electrical GFCI issue I couldn’t track down. Seth came out troubleshot my system fixed a bunch of little things and fixed my issues, the techs are great, the back office not so much. The problem and the reason for the 2 star review is because they never bothered to follow up with my RFQ. They came out on 5/2 to repair/bid my additional work. 4 weeks passed and I called asking what that status was. I was informed by Becky that it was still in estimating which I have no idea how it takes that long to put a bid together. Another 2 weeks goes by and I call in again. Becky assured me they were interested in the work and she was going to talk to the estimator and get it moving and get back with me. As of writing 7/3 they never bothered to follow up or provide a bid for work even though they assured me they were interested and would provide a number to accomplish my project. Causing delays to my project and making me scramble to find another company to perform the work as this is part of a larger renovation project While the quality of the repair they did was good, they didn’t value my time and left me in a bad position by not bothering to bid and giving me the run around for 6 weeks before I gave up and had yo...