One of the best shopping experiences I've ever had.
I was having trouble finding an anniversary present for my wife, as her tastes are very specific, and very expensive (and I'm not swimming in loot by any stretch of the imagination). Despite thinking a mom-and-pop jeweler would be out of my price range, I was getting no where in my search and I was desperate so I thought I'd pop in to Henderson's on my lunch break as they are right up the road from me.
Not only was Anne VERY helpful on my very first visit, but after telling me she didn't have what I was looking for, she says she would try and find it for me (I thought "haha good luck with that") and follow up. She actually DID follow up with regular updates on her search, and after a week she found almost exactly what i was looking for!
I had narrowed it down to another pair of earrings though (not quite as close to what my wife wanted however), so she suggested if I bought the other pair to bring it to her shop so I could compare them side-by-side. So I did, and the difference was night-and-day, despite being about the same price. Everything about the earrings she found were just sooo much better quality. So I returned the earrings I bought from the other place and bought from Anne instead.
This was the short version of my experience, the long version is just more of the same: Anne really bent over backwards for me, and for a first-time customer that was even more amazing. She took a lot of risk for me, asked for no commitment, and all the while being extremely friendly. I wish all the businesses I deal with were like this.
If you're thinking of going here for the first time, I PROMISE you will be very satisfied with how you...
Read moreI began looking for a jeweler to help me go through getting an engagement ring back in July of this year. I knew I wanted to use a local place that wasn't a chain but didn't have any criteria beyond that.
This was the first jeweler I visited during my process, and every other one I spoke with made me gravitate back towards Henderson. On my first visit I felt like I was dealing with experts who were ready to work with me. They encouraged me to check out other places, spoke through pros and cons of different options available and made appropriate recommendations in line with the styles I was looking for. I really appreciated the encouragement to shop around, it made me feel like they wanted what was best for me/my proposal.
This is not a review to bash anywhere else, but I will say at some of the other jewelers I felt like I was being pushed more expensive options that didn't match the vision I was discussing. Some of the other places also came across as unprepared for my visit, even though I had called/messaged ahead.
Back at Henderson, every single staff member I spoke/worked with gave me their full undivided attention, were extremely knowledgeable and proactively communicated with me to make sure my timeline was feasible for getting the ring made.
My now fiance of course said yes, I think due in part to how beautiful the ring turned out - it was exactly what she was looking for. I cannot recommend Henderson Jewelers enough for any engagement ring needs and we will be returning when we need to get...
Read moreWhen it came to finding a Gree Diamond 💎 Ring for our 12 years aniversary, for my Beautiful, Loveing 💞, Amazing, Wonderful Wife; the Mama to our 4 babies, Henderson & Co Jewelers Inc. -Good quality, professional, fair price,and very on time-: they are the way to go! My Beautiful Wife loves 💕her new Green Diamond Ring 💍💕 . I went to different jewelery shops--kay j, zales, online jewelry stores- they all told me that they don't have green diamonds and some told me to come to their shows in September, December,etc. WOW all this big name companies didn't have Green Diamond Ring s, Disappointed to tell the truth!! That's ok because Henderson & Co Jewelers Inc are awesome, amazing, professional, good quality and very prompt, WOW. I got my Ring customed done and it was done way earlier then originally stated by a week+. Mrs. Anne and Mrs David and staff were so wonderful and very helpful. I originally went there to get my daughter s and my Beautiful, Loveing wife's earings fixed- which got done in like 24hrs!! WOW how fast!!I was expecting to be told come back in 1-2weeks!!!,but no, were done promptly!! And professionally. Because of the wonderful experience with my earings getting repaired, I decided to ask,just ask about Green Diamond-sure enough,this beautiful jewelry- Henderson & Co delivered 😁 Thank you so much Mr Henderson and...
Read more