Harrah Supply — Local services in Harrah

First visit. The one thing I needed showed to be in-stock online. Went to store, they didn't have it. Employee just said can't trust website. Didn't offer to order item or anything. So I left and went to Lowes. Everyone tells me they don't like Lowes but why is it they always have what I need at a cheaper price? Customer service isn't great over there but not much better anywhere else either. Hopefully the small town store will be able to stay open when the new Lowe's gets built. I'm all for small town local stores, but when you need something and the bigger store most likely has it, I get to where I ask myself why waste my time going to the smaller store? It would've made all the difference to be offered to order it and get it in quickly. I didn't even need it that day, just preparing for next...

I’m a long time customer of this store and up to this point have been relatively happy with the service here. The prices are high and the selection isn’t great but that’s to be expected for a small town store. There was an item I was going to purchase but it was approximately 40% cheaper at Lowe’s. I was told Ace does not price match. After Christmas this item just so happened to come up on sale for the same price if you’re a rewards member, which I am. Great news. Went to pick it up and was told I would have to purchase it online and pick it up for the price to be honored. Seriously? I’m not going to beg to spend money here. I’m not gonna say I’ll never be back but I will definitely look elsewhere first. The convenience to do business here is not...

This is the best store ever, it's a small town privately owned hardware store not a big box store. They sell quality products.This isn't a bargain center. If you buy something and get buyers remorse/ have opened the package /don't have a receipt, you aren't likely to be able to return it. The staff is friendly and ready to help upon request. If you are unkind, or unwilling to support local (even if it means not getting bargain store prices this may not be the store or town for you). As for the website not being correct about products or quantity, this isn't a store owned by Ace. Don't use the Ace website to distinguish whether or not they have something. Call or swing by and someone will be...