SP Appliance — Local services in Hawaiian Gardens

I called this place because they could send a technician out quickly, but the problems with my dishwasher just keep piling up. The dishwasher is only a few years old. The technicians are often late and just haven't shown up twice. The first technician replaced the drain pump, then my dishwasher wouldn't turn on. He came out and tightened some things and said he must've loosened something the first time he was out. Then it went out again and he said it was a bad cord and I should just replace the cord myself. I had a neighbor look at it and he said the cord was getting electricity, we moved some wires and everything was working normal. Then the brand new drain pump stopped working and now the technicians keep canceling instead of showing up to address the problem.

This business is frustrating. I'm trying to gauge how much time I put into this before I call a reliable repair technician. I'll never call them out again....

Called SP and Peter answered immediately and came out to my home same day, probably within 2 hours of my phone call. Peter was very professional and right away looked at the washer that wasn't working.

Peter found a sock stuck under the washer. Peter was thorough and explained in details what had happened. I immediately put some towels to wash to test it out. In the meantime, I also asked Peter to look at my stovetop that wasn't working. Apparently he couldn't fix it because the parts had discontinued; it was over 25 years old. It was very nice of him not to charge me for looking at the stove. Before Peter left, washer was done and it was working great again.

I would highly recommend...

My AC was blowing hot air and I knew it was because of a bad Capacitor that my previous AC guy told me was brand new, even though I new it wasn't just by the looks of it and the fact that it was out of the box and dirty looking among other dirty used capacitors he picked from the back of his truck. So I call SP Appliance, and he confirmed for me what I suspected all along and also pointed out a shorted wire connection that needed to be reconnected as well. So, as I expected, Peter repaired what needed to be repaired and had my AC running again in no time.

I want to just say that I highly appreciate Peter's honestly and professionalism and that he came on time and everything...