My experience is something of a mixed bag. I'm a do-it-yourself kind of guy, but recently have not had time to learn how to install my own car speaker system. After seeing what was available online and at Fry's, and reading reviews on google maps/places, I decided to bite the bullet and pay someone else to install a new sound system in my car, knowing that it would cost a bit extra. I had heard Street Beat treated its customers like royalty, and figured I didn't mind spending a little bit extra to make sure I ended up with something I liked.
A little bit of background on my situation. I had just gotten a new car, and not only was the head unit physically breaking, but the front left speaker was chopping in and out, making the whole car sound terrible. It was probably a bad speaker, but I also suspected that some of the wiring was broken along the way.
When I went in, Sam was incredibly nice and showed me the different head units and speakers he had available (many more than are on the website, which isn't finished yet). He assured me that regardless of what the problem with my front left speaker was, they would fix it, and that they replaced all the wiring during the installation anyway. After listening to a few different speakers, he gave me a pretty good price on a set of speakers way above what I had originally thought I would get (He's a great salesman, what can I say?) I also specifically requested that my stock speakers be returned to me, so I could reinstall them if I ever needed to sell the car. Sam said that would be no problem. I paid upfront and brought my car back the next day to get everything installed, feeling like the reviews were all spot on and I was in for a great ride.
When I picked up my car the next day, I didn't immediately realize, but my stock speakers were not given back to me. I spoke with Street Beat about this, and they said that they were sorry, that they might have had to cannibalize the speaker frames to install the new speakers, and that they would sell me some cheap speakers instead if I needed to sell the car. While not ideal, I can respect this. I just wish they had called me before cannibalizing the speakers during the installation.
A second complaint, the new head unit's display is angled upward, and due to the orientation, the screen appears very dim when I drive (practically invisible during the daytime). This is a HUGE disappointment for me, even though it isn't really Street Beat's fault. I asked them what we could do to fix this and, short of upgrading to a double-din head unit, they said probably not much. I'd need to get a custom housing made, which would cost as much as the head unit itself, if not more. I'm mostly disappointed because I've never had this problem on any other head unit, and I wish that they had warned me about the orientation problem so I could have found a different head unit to install, or at least to have made an informed decision. I feel like I got slapped with this and now I'm stuck with it.
However, the car sounds absolutely terrific. I'm actually disappointed listening to music in other cars now. Except for not being able to see the screen, I'm pretty happy with what I've got.
As a side note, they did not replace all of the speaker wiring, even though I thought I was paying for that service, but it turns out the front left speaker sounds fine now, so that must not have been the issue previously.
At the end of the day, I feel that for the price premium I paid in order to have someone else do a great job, I would rather have done it myself and made sure everything came out just right. I think Street Beat did a better job than Fry's would have, but I was specifically looking for an experience that would make sure everything was set up perfectly for me, and while Street Beat did everything they could, they fell a...
Read moreExceptional Service and Quality at the street beat Stereo Shop!
I recently had the pleasure of visiting the Street beat, and I must say, it was an outstanding experience from start to finish. The moment I walked through the doors, I was greeted by friendly and knowledgeable staff who were eager to assist me.
The staff at the Stereo Shop went above and beyond to understand my needs and preferences. They patiently listened to my requirements and provided expert recommendations tailored to my specific preferences. Their deep understanding of audio technology and their willingness to share their knowledge made me feel confident in my choices.
The selection of products at the Stereo Shop is truly impressive. They offer a wide range of high-quality audio equipment, from speakers to amplifiers and everything in between. Each item in their inventory is carefully curated to ensure the highest standards of performance and durability.
What sets the Stereo Shop apart from other stores is their commitment to customer satisfaction. They took the time to demonstrate the products, allowing me to experience the sound quality firsthand. Their attention to detail and willingness to answer all my questions made the purchasing process seamless and enjoyable.
Furthermore, the after-sales service provided by the Stereo Shop is exceptional. They promptly addressed any concerns I had and made sure that I was completely satisfied with my purchase. Their dedication to ensuring customer happiness is truly commendable.
I highly recommend the Stereo Shop to anyone in search of top-notch audio equipment and outstanding customer service. Whether you're a casual listener or an audiophile, you can trust the Stereo Shop to deliver exceptional products and a memorable shopping experience.
In conclusion, my experience at street beat Stereo Shop was nothing short of exceptional. The staff's expertise, the quality of their products, and their commitment to customer satisfaction make it a top choice for anyone in need of audio equipment. I will definitely be returning to the Stereo Shop for all my future...
Read moreI've made several (not small) purchases from Street Beat. I shopped around a lot before making those purchases, and the owner made shopping here worthwhile.
Sam, the owner, is always super friendly and offers as much assistance as you need. He gives fair, honest prices on his products, and may even strike a killer deal with you.
Maybe it's because he knows I prefer to buy from a real store owned and operated by real people, but Sam has often offered up comparison prices I can get the same equipment for on the internet, even when less than his price, just so I am fully informed.
This place is the real deal, and Sam's customer service is top notch.
I've never had any installation work done here, but his installers have always been willing to share whatever knowledge they have to help me figure out a particular issue or answer a question. They seem to be quite knowledgeable.
I've heard some comments that Sam seems somehow in-genuine... well, if you get that impression, ignore it. Sam runs a genuinely customer-friendly business, and seems to genuinely want to help his customers achieve their goals.
Steet Beat offers a good range of equipment, including higher end stuff, and they're an authorized dealer for JL Audio, which is the reason I was attracted in the first place.
The customer service I receive from Sam and his staff is outstanding. They exceed my expectations and this alone is enough to earn a five star rating.
Some may prefer to shop at a high-end luxury audio store, which may also achieve a five star rating. To compare the two, I'll use an analogy: It's like comparing a Mercedes E-class with a raced out, well kept, but utilitarian old Datsun Z or Datsun 510 or . The Mecedes gets full stars for driveability, comfort, bells and whistles (the luxury store) while the Datsun gets the full five for its cool-factor, its handling, and the sheer excitement and balls-out fun driving experience it provides.
Street Beat is like my classic Datsun dream-car. Highly recommend this place! Sam has put together a...
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