Smoke 4 U — Local services in Hillsboro

Sorry ahead of time for this review being a TLDR : I’ve been going to this smoke shop since moving to OR in 2020 . I’ve had a few incidents but nothing too bad . I’ve been sold batteries that didn’t work & refused a return because of not having a receipt .No biggie , I just made sure I always got my receipt from then on. One time I bought a vape & got home & the box was empty . They’d given me the box that went to the display. The situation was resolved, but not before a little bit of a run around . I just made sure I double checked the box when buying anything after that. Sh*t happens , that’s life. That aside , I continued going to this store because it is very close to my home and convenient .. and The staff are usually very pleasant . This morning I went in with my daughter who is extremely baby faced , but is going to be 22 in September . She was asked for her ID & said she wasn’t sure if she had it on her because we didn’t plan to stop here when we initially left the house. She left the store to wait in the car .No big deal . I understand the law & know my daughter looks young . I even went on to tell the lady helping me that I have worked retail & understand & made a joke about how my daughter is always getting accused of being younger than she is & how much it frustrates her . I don’t know if this was taken the wrong way or what .. but the woman helping me got very defensive & said that my daughter was obviously not 21. I told her that not only was she 21 , but she was almost 22 & that people’s ages can’t always be judged by their appearance . Due to what was just said , I admit that I may have had some attitude in my voice at that point . She then began speaking to me in a very patronizing voice . Literally talking to me slowed down like I was stupid .The guy working further down the counter stopped to ask me what the issue was & I explained it to him. He then said “sorry just following the law” which I totally understood . No one was trying to argue with them about carding her . The issue was how the lady that worked there was speaking to me . I felt extremely gaslit & frustrated & asked if I could please just get the coils I came for & leave . The lady helping me just kept laughing at me . I asked her to please stop & get me my things so I can check out and leave. I’ll be honest, I was frustrated at this point & I’m sure my tone reflected this. There were other people in the shop , I was being made to feel like a total Karen & was confused how it’d even spiraled in the direction that it did . She even threatened to ban me when I asked her to stop laughing in my face.When she checked me out , she forgot to check out a battery I got when I first walked in , prior to all this & I reminded her about the battery in my hand. If I’d wanted to I could have just walked out with a fairly expensive product , because she wasn’t even paying attention to what I had when she checked me out. When I left I cried the whole way home due to my embarrassment & frustration . And I still don’t understand how everything got twisted up the way it did . My daughter wanted to go back & show her ID just out of principle,but I told her to just let it be .This shop is convenient and close to my home , but after this I don’t know if I’ll ever return back . Which I’m sure doesn’t mean much to this business anyway, but it all just...

I ran into a very strange situation. I had misplaced a number of items the night before included among them was my vape and my wallet. So I went into Smoke 4 U to purchase a new vape at which time I was refused service because I didn't have my ID. I was told it was strictly for age verification. I asked if there was any other documentation I could use to verify my age to which I was told no. To be clear, I'm in my mid 40s. So I left the shop and then returned a short while later to talk to someone else and see if an exception could be made at which time another girl who likely had seen or was told about the previous failed transaction, asked if she could assist with something. I explained my situation to which she assured me she understood but that it was policy to check ID with every transaction and assured me no exception could be made. I have been there dozens of times and never been carded except maybe the first time I purchased something there. In fact I had been there approximately 2 weeks prior, to exchange e-juice that was not what I had asked for, which incidentally was given to me by the same heavy-set girl with multi-color dyed hair, that had originally refused me service on this visit. I reminded her that I had been there numerous times and had an account in their system which they could verify. They still refused me service. It very much felt like they were pulling a "girl power" move on me and it was very uncomfortable not to mention frustrating. I have no issue whatsoever with feminism and girl power but there is a time and a place for that and this certainly wasn't it. The one and only time I have ever gone there without my wallet (and had been without my vape for a day) was the one time they decided to card me, refused to make an exception and ignored the fact that I had been a regular customer for quite a while with a verifiable account in their system (and had been there roughly two weeks prior to exchange e-juice). The vibe of what seemed to be taking place was extremely uncomfortable and for this reason I cannot...

Emily is the best!!! So first let me tell you my story. I went to a different shop and purchased a Smok 4 mini with a bottle of juice. They set everything up for me and told me to wait 20-30 min to let the cook soak. I usually do disposables but I want wanted something more cost efficient. I knew something was wrong right away. It tasted so bad and hurt my throat. It was extremely harsh. Something was just not right. I went back the next day and tested the device and I was told it was just supposed to be that way. I felt like I was crazy or simply just didn’t know what I was doing. Same day went to smoke 4 you and Emily greeted me as soon as walked in. I shared my experience with her. She tried my vape just to make sure she understood my experience. She totally agreed with me.she hooked me up with a different juice and actually sold me a new device for a much cheaper price then what I originally paid. By the way the new juice she sold me was much more cheaper then what I originally purchased. I felt that she truly cared and understood my needs and wants. She empathize with me. Being a smoker for 15 years and wanting to quit is hard so having someone help with the transition and was actually there to help was amazing. She wasn’t just trying to up sell me the most expensive device and a bunch of stuff I didn’t need. Thank you Emily! You are the best! The other device is still good i just need to get a new pod and coil. I guess it was faulty. Smoke 4 you just didn’t have it at the time. Again I’m a smoker and I wasn’t going to wait for it to...