My first visit here was flawless and no issues. I went here today and the rep in the store lacked knowledge of Cali Vapes. I asked for a specific flavor, Frozen Lush, and he said that flavor never existed, while I had one in my car. He said that I was wrong and I had a knock off, which happens a lot. (Ok sure, probably true). He had a frozen watermelon in stock and said they are the same flavor. He then went to Cali website and found that I was correct and he was not and all I got was a shoulder shrug and he continued to say that “it’s the same flavor per the website”. I showed him my Cali vape with the frozen lush and DIFFERENT colors compared to the frozen watermelon and he just stared at me, shrugged his shoulders and said “ok”.
He’s a vape guy, I’m not, ok he probably knows more than me.
Sure I’ll take it if you say that it’s the same flavor as frozen lush. I open the box and lo and behold, ITS A DIFFERENT FLAVOR. I walked back into the store and informed him that it is in fact NOT the same flavor. Frozen lush tastes like a slushie, this frozen watermelon takes like a mix of a watermelon mouth wash. He responds with “oh well that’s more flavor for you then!”. I said no not really, I don’t like it. He shrugs his shoulders again and I left the store.
Absolutely won’t go back here. If you read this, sir, be receptive to the fact that you MIGHT NOT know everything and apologize when you are proven wrong after you chose to die on...
Read moreI’m doing a review because I feel the associates who I personally been dealing with have been very helpful and informative. They take time to explain things. Also they understand everything about the industry. I went in with my son Freddie recently and he bought a bad coil and they worked with him on that. Lately they have had a lot of juice to pick from. One of the biggest things that happened to me was I lost my son Phil in August and my vape wouldn’t charge and I was a wreck and financially down. He helped me right away. He GAVE me a part of the Pen Vape that houses the battery and a new charging wire. I walked out with a working vape. I will always be grateful I didn’t need to turn back to cigarettes especially since Phil dragged me on Mother’s Day to get a vape there last May to stop smoking cigarettes. Thank you Phillip and thank you Love Vape...
Read moreI visited for the first time today on the recommendation of my brother. Many of the vape shops I've visited have lead me to expect to be greeted by condescending employees who seem irritated that I bothered to get out of bed this morning, let alone come to their store. Bottom of the employee barrel just seems to be the trend in vape shops around here. I'm happily surprised to say this is not so of Love Vape. A very laid back, almost 'hang out after school' culture complimented by helpful and knowledgeable employees who seem genuinely happy to be there makes for a truly enjoyable experience. I left with a smile, plenty of new product for a price I didn't have to think twice about and the thought "I'm going to write them a nice google review because I guess that's...
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