Furniture Palace & Mattress Super Store — Local services in Homosassa Springs

Consumer beware of the furniture palace in Inverness. Bought a power reclining love seat Five years ago. Had to have the cup holder replaced 3 times in the past. Recently the recline stopped on one side. Called this business for repair. Was told that it was out of warranty. So I figured if I wanted it fixed I would have to pay for the repairs and labor (no problem).

I called to make an appointment for the repairs and in my opinion was disrespected by the exasperating sighs of frustration from who turned out to be the owner. Since we had to discuss schedules to pick a repair day that works for all. When I called her out on it she immediately started back peddling saying she never was frustrated. They send repair man to diagnose the problem. I was told it needs a switch and a motor, I said ok order it. The same person shows up on repair day stating he only had a switch the motor wasn't ordered. He installed the switch and the chair didn't work. He still tried to collect $72 for the switch that I didn't even need. (Wouldn't pay for!) The repairman was asked to move the good motor to the other side since that side is used more often. Was told he couldn't do that because he didn't have the special tools. After talking to someone at the store he was instructed to do the move. He made the move with just the same tools he brought in.( No special tools needed) After improperly switching the good motor over the reclining action doesn't work correctly. The foot rest doesn't close all the way, head rest doesn't work at all and the lights don't work anymore. When I called to express my dissatisfaction with the situation and there was no concern of any kind to fix the problem and certainly no apology for the situation or offer of any kind of resolve. I was only reminded it is out of warranty. Of course I already knew this and I was expecting to have to pay parts and labor. Will never again make any kind of purchase from Furniture Palace

Since I couldn't get the repairs I needed I bought a new furniture set. Check out Farmer's home furniture in Homosassa FL. Quality product and Great...

My husband came home on hospice and did not want a hospital bed. So I went shopping for a lay flat lift recliner that raised his legs above his heart. It also had to be comfortable enough to sleep on as well. I stopped at several furniture stores in Inverness and although they all had decent chairs none of them had exactly what I was looking for. When I walked into Furniture Palace the salesman Lee was extremely helpful. The prices were comparable to the other stores except here delivery was free not the $100-$150 the other stores wanted and removal of our old recliner was free as well. Lee told me if my husband was uncomfortable in the chair they would add or remove stuffing as needed. No other store offered that service. He demonstrated every feature and when he heard my husband was on hospice, he arranged to have the chair delivered within the hour. The delivery guys were wonderful and set everything up and made sure it worked. I had heard good things about Furniture Palace but they exceeded every expectation. Thank you for going above and beyond to make my husband...

Buyer beware. They sell defective Ashley Furniture and refuse to refunds defective furniture they sell you! I purchased a king bed frame manufactured by Ashley Furniture on 5/31/2025 from Furniture Palace 3106 S. Florida Ave Inverness, FL 34450 from Salesman Lee Scholet. The bed was delivered on 6/16/25 and right after the delivery driver left, we noticed there was a defect with how the footboard was built. We contacted Lee at Furniture Palace and sent him pictures. They ordered another footboard to replace the defective one. Today, 6/30/25, they delivered the replacement and that footboard was in even worse condition, so we refused the delivery. I contacted the store to request a refund, and they told me to contact the owner. I sent pictures and the owner called me back and said it was a manufacturers defect and all of them were like that. He would not refund our money. I want to return the bed request a full refund in the amount of $561.69, which is the amount that I...