San Jacinto College South — Local services in Houston

The beamer campus staff is HORRIBLE!!! This is a community college it's really weird they don't have the word community in the school name. The staff in the financial aid are horrible as well, except for Margarita lerma. The financial aid told me that I couldn't go to that school because I'm not seeking a program there when I had repeatedly told them that San jac community college doesn't have the program I want be in. I also told that to admissions and they couldn't inform me anything before I continued on with the whole process (could've saved me the time, gas and gone to another school where they're more informative) because of all that I was not able to attend the that semester. Another one of the financial aid ladies told me I needed to take financial literacy course when I didn't even need to and doing that it delayed registration process. O and one of the financial aid ladies told me "there is no different between community college and university". The professors are rude YES the students are going to ask dumb questions and ask questions about things that you had already mentioned. The students are taking your class for the first time so you should be MORE understanding just because you all have been a professor for 100 years and know all of it that don't mean ALL the students do. You are professors/teachers you should not answer with a smart or rude remark then why be a professor. Bottom line the staff here are not very informative and like another one of financial aid ladies said "they are not all on the same page". There are other community colleges in Houston go to one where they want to help and want to get you into classes ASAP are informative with everything by letting you know the next step you need to do because San jacinto community college is not...

The staff here are incredibly unhelpful, particularly in admissions, financial aid, and the Center for Career Development. Over the past few weeks, I was kicked out of a class I had already paid for without any warning because the campus canceled it. I asked questions about why it was canceled and about getting a refund, but I received no response.

The cancellation notice was sent just three days before the semester started, leaving no time to pick another class. Worse, all communication was sent only to the San Jac email. If you didn’t check or authenticate your email over winter break, you wouldn’t even know your class was canceled. They only sent a notice to personal emails the day before classes began, which makes no sense.

On top of that, no one answers the phone in admissions, financial aid, or student success. When you visit in person, the response is often, "No one is in the office right now," even though the office is open (I came at 5 p.m., and they close at 6 p.m.). If you do get help in person, they just hand you a sticky note with instructions on how to do it yourself at home.

If the staff refuses to help in person, why not at least answer phone calls and respond to inquiries? It’s frustrating and a huge waste of students’ time and energy. We also have livelihoods, jobs, kids etc stop wasting our time when we pay...

I agree with some of the reviews but wow so many bad ones. From the beginning I have had an amazing experience with applying, getting registered, financial aid office and with some advisors. I have had a bad experience with maybe two advisors. Last names, White and Ortiz they just don't care about helping at all both came off very rude. Great advisors are Enriquez and Flores! Set up a virtual appointment with these two, they care about us students. I have been attending San Jacinto for about a year now and most are very helpful including the professors which I feel are great due to me doing prior research on them before I registered for their classes as well as doing everything online which is more convenient for me. Which could possibly be the reason why my experience is better than most in person students. I have had an advisor create a plan of study and one thing that did upset was that I was told to take a specific class which wasn't required for my plan of study and I didn't find out until after the last day to drop the class. So I wasn't too happy with my time and money being wasted. But overall San Jacinto is a great school and the good...