First, I cannot say enough Great compliments regarding Charlotte PC Works. A family owned and operated establishment that goes above and beyond the normal customer service aspect to ensure you receive the best experience possible. This establishment is extremely customer oriented and very mindful of what repairs cost, to ensure you receive the best price with the Highest quality parts for your repairs to start with, without all the haggling & over pricing that often comes into play at other repair shops.
The quality & detail of work performed at this facility is top notch and rivals the most expensive repair shops in the region.
I STRONGLY recommend this Family owned business to anyone needing their computer or electronics repaired. These are simply “Good People” with a kind heart and attention to detail.
Again, if you need repairs this is the Company for you...
Read moreCan't recommend enough. Steve is kind, smart, just a great guy all around. Bought one of his prebuilt PCs and I gotta say it might be the best money I've ever spent. Fair pricing, more than fair in fact, I know exactly where I'm going anytime I ever need anything involving computers. Seriously everyone, if you're reading this review, give them a call right away, just by talking on the phone you'll know you've chosen the best company out there.
For anyone wondering, his prebuilt PC can run Destiny 2 and Total War: Warhammer 2 at full settings, easily keeping over 60 fps and in fact in Destiny it sits at a comfortable 80-90. Good parts, excellent build quality, and a clear understanding of computers means that this rig can run just about anything at full or near full settings, and for anything else you'll only have to turn down the settings a tiny bit. Just amazing...
Read moreThis family business deserves the highest positive comments of any service/retail business I have ever experienced. My laptop was so slow and performance unreliable that even my IT manager son-in-law suggested it would probably be cheaper to buy another than try to get it diagnosed and repaired. I called a few other shops, and after explaining my problems was advised of high fixed diagnostic and probable repair costs. When I called Charlotte PC works, they explained their fixed cost analysis and services performed. If parts were required they assured they would call, explain what was needed and why before making the repair. They performed as explained and returned my eight year old laptop faster than when it was new, and it cost about a third of what my son-in-law estimated when told...
Read more