SPURLOCK'S FLOWERS, INC — Local services in Huntington

We have been a Spurlock’s customer for years and have been more disappointed than this last time with the arrangements we received for my grandfather’s funeral. My mother and grandmother went into Spurlock’s on 2/15/23 to pick out some arrangement. They were shown only what they had online and were not offered variations or custom arrangements, the whole point of why they took they time to go into the store. They could have just stayed home and ordered. The arrangements arrived and they were small for the amount of money we paid for them. The flowers were just barely open and many were still closed. We had many other arrangements come from Spurlock’s from various family members and they too were pitiful looking. We could tell which arrangements came from Spurlock’s and which were from other florists. Spurlock’s is not what it used to be. We will be looking for a new florist...

Extremely disappointed with flowers ordered online. The flowers that were sent and they were nothing like the flowers that had been ordered. Different color, different shape. I was told that they delivered my 2nd choice, but I made no 2nd choice. They blame it on issues with ordering online. They will issue a refund, but they obviously don't care that this was an important occasion and their lack of concern is bewildering. If they're aware that online orders are an issue, then they should follow up and ensure that the flowers ordered are correct. Again, extremely...

Typically Spurlocks has been amazing. However today at 9:30 am 1/27 I ordered cut flowers and was told they would be delivered to St. Mary's this afternoon. As of 4:22 flowers have not been delivered. I am very disappointed, especially since patient is critical and now not sure if he will survive until Monday or whenever they may decide to deliver. Give -1 for service promised thank you for responding. I apologize, never imagined that the hospital would be so indifferent to...