My folks purchased a couch from strodes a few years ago, and the motor has needed to be replaced multiple times. They repeatedly asked for the couch to be replaced, because a couple weeks after the motor would be replaced, it would break again. Robert told them they would need to purchase a new couch if we wanted a working recliner. Mind you, the recliner broke less than 6 months after the couch was purchased, and did so over and over again.
Robert very obviously did not enjoy speaking to my mother, but would speak nicely with my father. He also decided to claim that the motor must keep breaking because my mother is āfatā.
I ended up speaking to Robert on the phone after he spoke to my mother that way, and he hung up, and sent us a very nasty letter, and a new motor. But hereās the kicker, the motor is the wrong model! So, I had the joy of taking apart the sofa, only to find out it is the wrong motor. Really grateful for Robert Wozniakās blatant disrespect of women, his unprofessionalism, and the passive aggressive letter along with the wrong motor. You should be ashamed...
Ā Ā Ā Read moreA great furniture store located in downtown Huntley! We were pleasantly greeted, and given a brief description of the type of furniture we were interested in. There are basically 3 'types' of furniture offered: bedroom sets, dining sets, and living room sets. All areas are accompanied by a variety of complementary furnishings and room decorations which are all wonderful. After taking the suggested 'test drive' without being accompanied by sales staff, we decided on a couch and recliner. Now it was time to choose fabric! Thankfully, we could take samples home after sorting through hundreds of choices. That was very helpful since we could evaluate the choices in our home incorporating our colors and lighting. Once we narrowed our decision to our choice, we ordered our furniture. It was a great experience, and we are also very proud to be able to shop locally with a selection of great quality furniture. ...
Ā Ā Ā Read moreWe decided to look for a couch & Strodes came up first in our search. It's family owned, local, beautiful & comfortable furniture and home decor. We purchased a beautiful couch and ottoman. Very reasonable for such great quality. You may choose your fabric also. Dining sets in the main room, living room furniture in the room to the left & bedroom furniture in the room to the right. We'll...
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