Hy-Vee Pharmacy — Local services in Independence

Pharmacy does a horrible job of informing and updating the public on their forever changing hours. Pharmacy closes at 8pm, it was shut down at 2pm for fake holidays. Some people have regular schedule medications. Laughable that I get an alert that my sons medication is ready only to show up 1 hour later to a PAPER sign that they are closed. Update your voicemail, update your online hours. This is not accessible for anyone. Waste my money and time by not simpley updating the technology that is there to make it accessible. This hyvee keeps getting worse and worse this year of 2024. When medications have short pick up times and the pharmacy is closed for 2 days, my insurance blames me and fights re-submitting medications after their void pick up time. Thank you for failing to make things accessible for the...

Don't go to this pharmacy! I have had nothing but problems with them to the point that they with held the mood stabilize pills for my mentally ill bipolar father for NO reason. So when I had finally had enough and transfered his pills to another pharmacy they won't release his pills. I am at the end of my rope all I can say is 1 withholding meds when I have an active prescription is not only illegal is amoral and Incredibly irresponsible! I should be clear this has only happend at the independence Hy-vee my friends have had luck at other ones. Or maybe this is an age discrimination thing my...

I had a antibiotic sent in On Thurs. To be delivered on Fri. They did not deliver the medicine. They claimed they had called Fri a.m.and no one answered so they didn't send it out. I have no record of them calling me and I was home all day. I'm elderly and have no one to pick it up. I'm going to have to wait until Monday to get my antibiotics. That's 3 days I could have been taking it and starting to feel better but I'm still waiting for it?? They had my cell phone number they even read it to me over the phone when I called to see why it wasn't delivered. The person on...