Independence Audio-Video — Local services in Independence

I have a Mustang GT Premium with the 12 speaker Shaker Pro system including subwoofer. Wonderful factory system but left more to be desired. After a lot of research on the best place to take the car to for a full system upgrade while retaining the factory Ford Sync head unit all fingers seemed to be pointed at Independence Audio being the folks I could trust the vehicle with. There are a lot of electronics in these new vehicles these days, I wanted it done properly because it is a vehicle I have been doing a lot of mods to and plan on keeping for the long haul. I live almost 2 hours away down in the Ozarks but was willing to travel for quality and piece of mind. They were booked out a little while if course but what reputable place isn’t, I didn’t mind waiting. I dropped the car off for a few days and they replaced all the speakers, subwoofer and factory amp with JL Audio all the way around. Couldn’t be happier with how clean the install was and the sound quality. You pop my hood or look inside the interior of the car you can’t even tell these folks were in there other than the bass knob installed neatly in the console by my shifter. Pop the trunk and the subwoofer and amplifier are tucked neatly out of the way with room for cargo and access to the spare tire and jack.

100% worth every penny. Chris Stroud was my rep and was very smooth and informative to work with from the first phone call to my back and forth with questions and kept me updated through the entire process. Never gave me the feeling I was bothering them. My installer is a wizard and absolutely killed it!! Very professional, highly...

Great experience with the guys at Independence audio. Had them install a basic home theater set up in my basement with the goal of being able to watch multiple sports games or other programs on one screen at the same time. They were able to advise me on whether to do a projector screen, a large TV or multiple smaller TVs and what would work best for our specific space. Ultimately settled on an 83 inch TV (given the space) and they were able to pair it with a tiling mechanism (Metra Multiviewer) that allowed for the TV screen to be split 4 equal ways simultaneously (with different inputs) or to do Picture in Picture with the proper aspect ratio and resolutions remaining intact. They also got us set up with a nice Sonos system with sound that fit our needs and a remote that was able to control everything from one simple device.

Communication was good throughout the process as it looked like we might have to wait a while for install but Dave our sales rep kept in touch as things with the schedule evolved and was able to move us up by over a month from our originally scheduled date. The install guys who came the day of were really good to work with as well. Very knowledgeable, professional and good at communicating with someone like me who’s not overly tech savvy. They were there for about 5 hours installing everything and showed me how to set up and work everything that was installed.

Overall good experience and quality work from people who clearly know what they are talking about and what...

This place came highly recommended from everybody. I spoke to., And I was not disappointed. I appreciate the salesmanship the respect and I’m happy with my purchase., I a w6 after My sub that I purchased from another shop, which was a type R actually I had already Had to warranty once. Melted on the way back from LA. In comparison and quality, the two speakers are not even in the same class. The man who told me the speaker Didn’t just leave it at that because I mean it was just plug-in And play because my system is already hooked up . I Just had to connect the plugs. He helped me tune my amp to the and made that extra effort that I truly appreciate. To me five stars isn’t enough. Most brick and mortar stores are dead. All they have to offer is the labor of installation. But I believe a store like this that takes pride in The whole process will withstand the test of time. And as a Arab, we are not cheap people we will spend But if you know anything about our culture, we just wanna deal. I will never pay MSRP. In the price he gave me is only one of the reason that will come back. I recommend the store to any And everybody they are knowledgeable. These are professionals! They will break it down, so you understand So if you’re just beginning and don’t know a damn thing about audio Or you’re looking for some high-end equipment Has it all? I appreciate the cleanliness and the atmosphere. Thank...