Recently, my employer hired computer Doc NC to help secure his business. I have been struggling with my computer being slow and non responsive for years. We tried different things, but nothing seemed to work. I honestly was at my wits end. I couldn't get anything done as my work would pile up and I'd become very overwhelmed. After explaining my issues to Luis (Thank you Luis!) and Jon, Jon came up with the perfect solution to make my computer run perfectly. I cannot describe the difference this has made for me not just at work, but in general. I feel like a new person! I have had the BEST EXPERIENCE with Computer Doc's Great staff, and I would like to thank Jon for not only his expertise, but also for his patience and kindness. Thank you for listening to me , and for being so validating, it makes such a difference!...
Read moreI brought my computer in because it was hacked and locked up with serious issues regarding infected and encrypted files. Chris did an excellent job solving all the issues and saving everything that was on my computer. But more than that Chris spent time with me on the phone a few days later regarding new found issues with the reinstalling and connection to my printer and also issues with my personal email address. Where other tech support people failed to help with those two issue it was Chris that solved these problems for me in a matter of minutes. I would highly recommend Chris and Computer Docs to anyone and for all that was done for me the cost was extremely reasonable considering the time he spent on all...
Read moreHIGHLY RECOMMEND!!! Actually this review is overdue because the first time my laptop was hit with a bad virus but John came to the RESCUE! He really did save me from losing YEARS of valuable documents and for that I will be forever grateful!!! This visit was more proactive where my husband purchased me a new laptop and John was able to ensure everything was transferred over successfully. He did just that and exceeded my expectations on the turn around time! I love how pleasant and most of all professional he is, but you can tell he genuinely cares about customer relationships and I really appreciate that...signed, a...
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