T-Mobile — Local services in Iola

I moved here with my home internet and began experiencing issues, went into the store where I was told if I upgraded to a more expensive plan (and paid an upgrade fee) it would fix my problems. After a week of having the same problems and being told it was a tower issue (which means i shouldn't of had to upgrade to begin with as the promblem wasnt the hardware nor plan) i called support to check on it and was told they weren't even servicing this area with internet and forced me to cancel. I now rely on my hotspot, which is reliably unreliable. I will say they refunded the extra expenses but not until after I had to explain to them how what they did was wrong... (ps i still have the hardware as support told me to return it to the store to avoid a fine but the store said they can't take it a d I need to mail it using a shipping label I...

Myself and 2 friends went to T-Mobile to change our service & get 3 New Phones. The staff was so very helpful, had great deals & Ben stayed after he was supposed to go home, in order to make sure all 3 of us got Everything we needed. Store itself is very clean & organized. My friends & I wish we had switched to T-Mobile along time ago. In addition to great service T-Mobile also has amazing deals for TV apps, ours were Apple TV, Netflix, Hulu, Disney and more. Sending everyone I know...

I recently switched to T mobile as my phone provider. I am so glad I did. The moment I first walked inside I was greeted with very friendly and professional staff. And I didn't wait very long to receive assistance. Unlike my old provider. I can tell I'll be with T mobile for many...