I buy ALL of my auto parts and supplies from the Iron River O'Reilly store. All the employees I have engaged with have been friendly, knowledgeable, and helpful. The store and employees are clearly well managed. I've dealt frequently with Billy the manager of the store and it's clear why the store runs so smoothly! Billy is obviously highly educated in the field and has been extremely helpful in assisting me in properly diagnosing my issues and guiding me to select the parts, even offering tips on my repair work. Our community is so fortunate to have this resource! Keep up the...
Read moreMy '97 Jeep died and wouldn't start when I was at O'Reilly's store in Iron River Michigan. Corey help me get some tools to clean the battery posts and also a car battery jumper. Neither worked. He crawled under my Jeep and tapped on my starter to see if that would help per my request. Didn't work. Then he suggested he could push the Jeep and I could pop the clutch since it's a manual. I hadn't done that since high school. It worked! I was then able to get home and have it fixed in my garage by changing the starter....
Read moreWhen I go into this store I am usually greeted with a friendly "May I help you?" If not, it is because they are busy. And if they are busy, that just means they have many customers seeking the same level of top notch service that they provide. Have patience, they will get to you. You won't be disappointed.
The manager William is the smartest auto...
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